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How Employees See Their Roles: The Effect of Interactional Justice and Gender

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DOI: 10.4236/jssm.2010.32035    6,827 Downloads   11,699 Views   Citations

ABSTRACT

This study examines whether the perceived boundary between in-role and extra-role behaviors varies depending on workplace conditions, emphasizing how interactional justice influences an employee’s role definitions. We collect data through a questionnaire survey and adopt Tobit regressions for hypothesis testing. The study results indicate that perceived interactional justice enlarges the breadth of an employee’s role definitions. In addition, the positive impact of interactional justice on an employee’s role definition is strong when a supervisor-subordinate dyad comprises different genders.

Conflicts of Interest

The authors declare no conflicts of interest.

Cite this paper

N. Ando and S. Matsuda, "How Employees See Their Roles: The Effect of Interactional Justice and Gender," Journal of Service Science and Management, Vol. 3 No. 2, 2010, pp. 281-286. doi: 10.4236/jssm.2010.32035.

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