Y. Xu, X. Ye and F. Zhang, “The Customer Satisfaction Research of 7-ELEVEn Stores in Hong Kong,” Journal of Service Science and Management, Vol. 6, No. 1, 2013, pp. 46-55. doi10.4236/jssm.2013.61006 - References

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Y. Xu, X. Ye and F. Zhang, “The Customer Satisfaction Research of 7-ELEVEn Stores in Hong Kong,” Journal of Service Science and Management, Vol. 6, No. 1, 2013, pp. 46-55. doi:10.4236/jssm.2013.61006

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