TITLE:
Toxic Workplace Environment and Employee Engagement
AUTHORS:
Noora Al Soqair, Fahad Al Gharib
KEYWORDS:
Toxic Work Environment, Employee Engagement, Workplace Toxicity Causes, Toxic Work Environment Solutions, Workplace Toxicity Consequences, Motivation, Psychological Well-Being
JOURNAL NAME:
Journal of Service Science and Management,
Vol.16 No.6,
November
20,
2023
ABSTRACT: The aim of this research paper is to understand how
organizations can eradiate the toxicity from their work environment to enhance
employee engagement by exploring the toxic work environment causes,
consequences and possible solutions. This
research aim is achieved by qualitatively exploring the findings proposed by
previous studies to generate the desired knowledge. Review of previous findings
reveals that toxic work environment is caused by multiple reasons, such
as-poor leadership, ineffective management, poor communication, a culture of
fear and consistent stress with lack of concern towards employees’
psychological well-being. When unaddressed, toxic work environment leads
towards disengaged workforce with affected physical and psychological health.
The overall conclusion drawn from the reported findings is that: toxic work environment can be a serious threat for
the employees as well as organizations. If employees will persistently work in
toxic environment, they will be disengaged, and de-motivated to give their best
efforts for accomplishment of organizational goals. The feelings that emerge
from the workplace toxicity can negatively influence the physical and
psychological health of employees, which can affect the organizations by
reducing productivity and increasing turnover costs.