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Jou, Y. T., Saflor, C. S., Mari ñas, K. A., Young, M. N., Prasetyo, Y. T., & Persada, S. F. (2022). Assessing Service Quality and Customer Satisfaction of Electric Utility Provider’s Online Payment System during the COVID-19 Pandemic: A Structural Modeling Approach. Electronics, 11, Article 3646.
https://doi.org/10.3390/electronics11223646
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