TITLE:
Human Resources Training in the Greek Public Administration: Case Study Region of Crete
AUTHORS:
Georgia Stavrakaki, Vasilis Moustakis, Panagiotis Kyriakogkonas, Panagiotis Giannopoulos
KEYWORDS:
Training, Human Resources, Satisfaction, Public Sector
JOURNAL NAME:
Theoretical Economics Letters,
Vol.13 No.2,
April
17,
2023
ABSTRACT: The main objective of this
research is to showcase and highlight the necessity of continuous education and
training of human resources in the public sector, which will contribute to
better service towards the citizens and will create a sense of satisfaction
among the employees themselves since they will be able to respond at the
highest level possible to the requirements of the bodies they serve. For this
reason, a quantitative survey was carried out (data collection in the form of a
questionnaire), following the implementation of a sufficient number of
educational programs in the Region of Crete. The main results obtained are the
following: 1) Need for continuous training of human resources (in various
subjects). 2) Satisfaction resulting from the extra knowledge they gain during
the implementation of the targeted educational programs. 3) Possibility of
detecting the real educational needs of the employees, since through a relevant
question, the need of conducting thematic seminars was captured, with a view to
acquiring targeted knowledge that will facilitate their work
and of course to achieve their goal, which is none other than providing better
services to the citizens. So, this paper summarizes responses of public sector
employees to training programs in Crete. The employees mostly responded (70%) and mostly liked the training
programs.