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Laschinger, H.K.S., Leiter, M.P., Day, A. and Gilin, D. (2009) Workplace Empowerment, Incivility, and Burnout: Impact on Staff Nurse Recruitment and Retention Outcomes. Journal of Nursing Management, 17, 302-311.
http://dx.doi.org/10.1111/j.1365-2834.2009.00999.x
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