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Hamzah, M.I., Othman, A.K. and Hassan, F. (2016) Moderating Role of Customer Orientation on the Link between Market Oriented Behaviors and Proactive Service Performance among Relationship Managers in the Business Banking Industry. Procedia—Social and Behavioral Sciences, 224, 109-116.
https://doi.org/10.1016/j.sbspro.2016.05.412

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