TITLE:
New Technologies for Mobile Salesforce Management and CRM
AUTHORS:
Cameron Fisher
KEYWORDS:
CRM, Cloud, Microsoft, Mobile, Salesforce, Sales Force Automation, Salesforce.com
JOURNAL NAME:
American Journal of Industrial and Business Management,
Vol.7 No.4,
April
30,
2017
ABSTRACT: As technology
advances, the capabilities of the modern salesforce continue to evolve. By applying
a modern CRM system, the ability to manage selling relationships is accelerating.
This document describes a range of recent innovations that support a multichannel
approach to building valuable customer connections.