TITLE:
Listing-Oriented Logistics Service Strategy: A New Choice for Large Transactional Online Shopping Websites
AUTHORS:
Dongli Miao, Jianjun Lu, Guangying Xie
KEYWORDS:
Large Transactional Online Shopping Websites, Logistics Service, Technology Acceptance Model, Marketing Strategy
JOURNAL NAME:
Journal of Service Science and Management,
Vol.10 No.1,
February
9,
2017
ABSTRACT: Behind
the fast development of online shopping market in China, there are the risk of
bankruptcy and development dilemma caused by huge loss. This paper suggests
that they should take improving logistics service quality as short-term goal,
and appearing on the stock market as middle-term goal. By transferring a part
of capital from pricing strategy and promoting strategy to logistics department,
the logistics service quality could be greatly improved though with little
profit or even loss. This could attract customers, enlarge sales and market
shares, and finally attracting venture capital fund and realizing listing
strategy successfully. This strategy is based on the principle of systematic
optimization and called listing oriented logistics service strategy. Finally,
this paper analyzes the acceptance of this listing oriented logistics service
strategy with TAM model for large-sized transactional shopping websites, it
would be increased with the pressure of fierce market competition as well as
increased customer needs.