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Swaak, M., De Jong, M. and De Vries, P. (2009) Effects of Information Usefulness, Visual Attractiveness, and Usability on Web Visitors’ Trust and Behavioral Intentions. IEEE International Professional Communication Conference, Waikiki, 19-22 July 2009, 1-5.
http://dx.doi.org/10.1109/ipcc.2009.5208719

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