TITLE:
A Literature Review on Teachers’ Emotional Labor
AUTHORS:
Maolin Ye, Ye Chen
KEYWORDS:
Teachers, Emotional Labor, Emotional Display Rule, Emotional Labor Strategy
JOURNAL NAME:
Creative Education,
Vol.6 No.20,
November
30,
2015
ABSTRACT: In view of the teachers’ professional characteristics, teachers are rated as high emotional workers. By reviewing the literatures of Chinese and foreign teachers’ emotional labor research, this paper sums up four aspects about teachers’ emotional labor: the definition of the concept of emotional labor, teacher’s emotional display rules, teachers’ emotional labor strategies and the antecedents and the consequences of teachers’ emotional labor and also discusses the shortage of contemporary studies about teachers’ emotional labor tentatively.