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Petrides, L. and Nguyen, L. (2006) Knowledge Management Trends: Challenges and Opportunities for Education Institutions. In: Metcalfe, A.S., Ed., Knowledge Management and Higher Education: A Critical Analysis, Idea Group Publishing, Hershey, 21-33. http://dx.doi.org/10.4018/978-1-59140-509-2.ch002

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