China Management Research (CMR1 2010 E-BOOK)

Lanzhou,China,2010.8.13-152010

ISBN: 978-1-935068-35-8 Scientific Research Publishing, USA

E-Book 396pp Pub. Date: August 2010

Category: Engineering

Price: $80

Title: A Research on Job Satisfaction and Influencing Factors of Guangdong Service Employee
Source: China Management Research (CMR1 2010 E-BOOK) (pp 169-176)
Author(s): Xinggui Zhang, Management Schooll&Research insititute of Cantonese merchants,Guangdong University of Foreign Studies,Guangzhou,China,510420
Zuanxia Huang, Management Schooll&Research insititute of Cantonese merchants,Guangdong University of Foreign Studies,Guangzhou,China,510420
Biaobin Yan, Management Schooll&Research insititute of Cantonese merchants,Guangdong University of Foreign Studies,Guangzhou,China,510420
Abstract: Through an empirical study on two hundred and forty-five Guangdong service employee, this thesis discussed the influence of demographic variables on job satisfaction. The results indicated that the satisfaction of supervisors, colleagues, communication and work nature were higher, the promotion, identity perception and rules were lower, and the payment and welfare were the lowest. There are gender differences, age differences and education differences in job satisfaction. Female were more satisfied than male. There was a negative relationship between age and job satisfaction. There was also a negative relationship between education and job satisfaction. There are also job distinction differences, enterprise nature differences and industry differences in job satisfaction. Middle managers, state-owned enterprise employees and transport industry workers had the lowest job satisfaction.
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