As the development of the industrialization and information technology, management has become a hot topic in diverse areas. Lots of relevant research achievements have been coming out. The 2nd International Conference on Engineering and Business Management (EBM2011) will be a platform for numerous experts and scholars freely exchanging the research results and information on Engineering Management, Service Management, Business Management, and Knowledge Management and so on. Thanks to our sponsors Wuhan University, Zhejiang University, Chung Hua University, James Madison University, Scientific Research Publishing, Engineering Information Institute and Chongqing VIP Information Co., Ltd. Meanwhile, we would like to express our appreciation to our committee members and the reviewers. The Proceeding has concisely and duly presented the latest research results for all the authors. We hope all of the readers can benefit from it. Finally, thanks again for all the attention and support from our authors. The Organizing Committeeis looking forward to the continued support from the scholars.
Part 1 Enterprise Management (1)
Part 2 Enterprise Management (2)
Part 3 Financial Management and New Technology
Part 4 Policy, Service and Knowledge Management