New Technologies for Mobile Salesforce Management and CRM - American Journal of Industrial and Business Management

AJIBM > Vol.7 No.4, April 2017

American Journal of Industrial and Business Management

Volume 7, Issue 4 (April 2017)

ISSN Print: 2164-5167 ISSN Online: 2164-5175

Google-based Impact Factor: 0.92 Citations

New Technologies for Mobile Salesforce Management and CRM ()

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DOI: 10.4236/ajibm.2017.74040 2,165 Downloads 5,534 Views Citations

Author(s)

Cameron Fisher

Affiliation(s)

Massachusetts Institute of Technology, Cambridge, MA, USA.

ABSTRACT

As technology advances, the capabilities of the modern salesforce continue to evolve. By applying a modern CRM system, the ability to manage selling relationships is accelerating. This document describes a range of recent innovations that support a multichannel approach to building valuable customer connections.

KEYWORDS

CRM, Cloud, Microsoft, Mobile, Salesforce, Sales Force Automation, Salesforce.com

Share and Cite:

Fisher, C. (2017) New Technologies for Mobile Salesforce Management and CRM. American Journal of Industrial and Business Management, 7, 548-558. doi: 10.4236/ajibm.2017.74040.

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