Author(s)

April Budd¹, Stephanie Lukas², Unarose Hogan³, Kamugisha Priscille⁴, Kanamugire Fann⁴, Pauline Hill⁵, Ndikumana Edouard⁴, Jean Bosco Byukusenge⁴, Ntigurirwa Placide⁴, Mutayomba Aimable⁴, Rex Wong¹

¹Global Health Leadership Institute, Yale University, New Haven, CT, USA.
²St. Louis College of Pharmacy, St. Louis, MO, USA.
³New York University, New York, USA.
⁴Muhima Hospital, Kigali, Rwanda.
⁵Duke University, Durham, NC, USA.

Health-care-associated infections (HCAIs) are a major global safety concern for patients, health- care professionals and public health particularly in developing countries where access to hand washing facilities is limited due to infrastructure. Alcohol-based hand sanitizer offers a viable alternative where water sources are unreliable or insufficient. However, in resource-limited settings, the introduction of alcohol-based hand sanitizer has been slow due to economic, manufacturing and procurement challenges compounded by the lack of evidence as to its acceptability in varying organizational cultures. This case study describes the process of producing, educating, distributing, scaling up and monitoring the impact of a quality improvement project to locally produce alcohol based hand sanitizer using the formula provided by the World Health Organization in a district hospital in Rwanda. During a 10-month implementation, hand sanitizer was made available to all departments of the hospital and all hospital staff received training on the proper use and ordering of the product. The overall hand hygiene compliance using any method significantly increased from 59% pre intervention to 67% post intervention (P < 0.001). Specifically, the use of hand sanitizer for hygiene significantly increased from 46% to 58% (P < 0.001). By producing hand sanitizer in-house, the hospital saved 71% when compared to purchasing commercial products. The use of hand sanitizer is not a replacement for running water in the hospital. However, with the lack of proper infrastructure, making hand sanitizer available is an acceptable alternative to improve the infection prevention and control standard. The production of hand sanitizer within a health care facility is cost effective and is feasible to integrate into existing operations. The team is working with the Rwandan Ministry of Health to introduce the program to all public hospitals as a national program.

In-House Production of Hand Sanitizer, Resource-Limited Setting, Hand Hygiene, Hospital Acquired Infection, Quality Improvement

Budd, A. , Lukas, S. , Hogan, U. , Priscille, K. , Fann, K. , Hill, P. , Edouard, N. , Byukusenge, J. , Placide, N. , Aimable, M. and Wong, R. (2016) A Case Study and the Lessons Learned from In-House Alcohol Based Hand Sanitizer Production in a District Hospital in Rwanda. Journal of Service Science and Management, 9, 150-159. doi: 10.4236/jssm.2016.92019.