Author(s)

Yanan Sun^1,2*, Qing Gao²

¹School of Economics and Management, Southwest Jiaotong University, Chengdu, China.
²Department of Logistics Support, Southwest Jiaotong University, Chengdu, China.

Based on the research overview on the service satisfaction of university campuses at home and abroad in recent years, this paper comprehensively expounds the research status of the service satisfaction of campuses, and proceeds with the outlook of the research prospect on the evaluation system of the service satisfaction in the hope that it can have a certain significance for theory reference in researching and establishing the evaluation system of the service satisfaction in university campuses in China.

University, Campuses’ Service, Satisfaction, Service Quality, Overview

Sun, Y. and Gao, Q. (2015) Research on the Influence Factors of the Service Satisfaction in University Campuses in China: A Review. Open Journal of Social Sciences, 3, 262-270. doi: 10.4236/jss.2015.311031.