Author(s)

Md. Estiak Ibne Monjur^1*, Abu Hurira Rifat², Md. Rasidul Islam¹, Md. Ratan Bhuiyan³

¹Department of Civil Engineering, College of Civil Engineering and Architecture, China Three Gorges University, Yichang, China.
²Department of Computer Science and Technology, School of Intelligent Technology and Engineering, Chongqing University of Science and Technology, Chongqing, China.
³Department of Hydraulic Engineering, School of Civil Engineering, Tianjin University, Tianjin, China.

This research paper aims to explore how major e-commerce companies employ artificial intelligence (AI). We will examine the impact of AI on their operations and customer service. Subsequently, in the long run, we investigate how this can have broader implications for international trade. Through this investigation, we aspire to gain insights into the transformative effects of AI on global trade dynamics. Here’s our plan for the paper: To begin, we will explore the essential parts of AI and how it influences economic growth. Then in the future, we delve into the various ways AI is utilized in the e- commerce industry. After that, we will closely examine different examples like Amazon, Alibaba, Shopify, and eBay to understand how AI is practically implemented and how it affects these companies. Finally, we will try to look more closely at how the use of artificial intelligence can bring about significant changes in international trade and streamline business operations.

AI, Trade, B2C, E-Commerce, Amazon, Alibaba, Shopify, eBay, Customer Engagement, Recommendations, Customer Behavior, Improve Sales, Improve Listings, Logistics, Prediction, Customer Service

Monjur, M. , Rifat, A. , Islam, M. and Bhuiyan, M. (2023) The Impact of Artificial Intelligence on International Trade: Evidence from B2C Giant E-Commerce (Amazon, Alibaba, Shopify, eBay). Open Journal of Business and Management, 11, 2389-2401. doi: 10.4236/ojbm.2023.115132.