ABSTRACT
This study demonstrates this pandemic as absolute catastrophic, which has
distracted the overall supply chain activities, with significant shortcomings
for businesses, consumers, and the overall global economy. Though in a regular
time, it has been extremely challenging to ensure seamless supply chain
operations, and senior management had to struggle to respond to critical
uncertainties to protect their employees, safeguard supply security, alleviate
the financial collision, tackle reputational risks, and steer the market
uncertainty. The life-threatening virus has not only caused disaster in our
healthcare system but also has destroyed the global economy. During this global
economic turbulence, the world’s economy, including Bangladesh’s economy
uncovers itself in an unbearable state, particularly due to slumping apparel
exports, declining remittances, increasing job losses, and unpredictable
consumer demand. Even before the pandemic, managing seamless supply chain
operations were highly challenging and stressful. For many years, multinational
corporations pursued to aggressively optimize cost through economies of scale,
frequently by relocating production facilities to lower-cost labor
regions—opted at the expense of other critical supply chain attributes like
flexibility and agility. In the meantime, enterprises and governments have
occupied in business continuity and
resilient supply chain management planning exercises in recent years, outdated risk management undertakings have
largely involved responding to national events relating to a specific
geography or sector. The current global disruptions emphasize the importance of
a new paradigm to improve supply chain resilience at a significant level.
Finally, the study classified ten supply
chain performance measurement attributes to diagnose the performance and
efficiency of an organization. This study illustrates critical challenges and
the urgency of the revalidation to be needed in our strategic framework, thus
the study emphasizes the importance of comprehensive performance measurement
attributes. This study also demonstrates an Integrated Supply Chain Performance
Measurement (ISCPM) model connected to these attributes that can supersede the
currently practiced models which are not sufficient to address all the issues
in the current context.