Author(s)

Bin Zhang, Wasin Phromphitakkul

School of Management, Shinawatra University, Bangkok, Thailand.

Intellectual capital plays an important role in promoting the development of the universities. Individual lecturers are in an organizational environment, and their behavior is affected by the organizational environment. Therefore, the relationship between intellectual capital and relationship performance of university lecturers is an important research topic. This thesis used quantitative research methods, taking university lecturers in Henan Province as an example, and found that three dimensions of intellectual capital, human capital, structural capital and relational capital, have a significant positive impact on the relationship performance of university lecturers.

Intellectual Capital, Human Capital, Structural Capital, Relational Capital, University Lecturers, Relationship Performance

Zhang, B. and Phromphitakkul, W. (2021) Influence of Three Dimensions of Intellectual Capital on Relationship Performance of University Lecturers: A Case of Universities in Henan Province, China. Journal of Service Science and Management, 14, 369-381. doi: 10.4236/jssm.2021.143023.