Author(s)

Claudette J. Delapenha, Cristin Espinosa, Jhanelle Fabre, Pricilla Facey Lemon, Nalubega Gibson, Bahaudin G. Mujtaba

Nova Southeastern University, Huizenga College of Business and Entrepreneurship, Fort Lauderdale, FL, USA.

Human resource management is a major influence on the way employees behave, their attitudes and overall performance. There are core strategies that need to be explored for a company to maximize their influence on the organization’s overall performance. At SAS Institute, a leading provider of analytics software, exemplary human resource management is what the company prides themselves on and is recognized on a national level. This literature-based qualitative paper provides an in-depth assessment and analysis of the SAS’ planning, recruitment, selection, employee development, compensation, performance management and employee relations to reveal what makes the organization supersede many of their competitors in human resource management practices of diversity and inclusion. Additionally, we highlight relevant strategies and the results of our SWOT analysis while further exploring areas for improvement of the institution. Modern managers and human resources professionals can benchmark many of the relevant diversities and inclusion practices in order to remain competitive in their own firms and industries.

Diversity, Inclusion, SAS, SAS Institute, Best Practices in HR, Training, Employee Development

Delapenha, C. , Espinosa, C. , Fabre, J. , Lemon, P. , Gibson, N. and Mujtaba, B. (2020) The SAS Institute’s Human Resources Practices in Diversity and Inclusion. Journal of Human Resource and Sustainability Studies, 8, 249-265. doi: 10.4236/jhrss.2020.83014.