Author(s)

Lin Wang^1*, Ruiying Huang¹, Zhili Chen¹, Caixiang Zhang¹, Yanying Zhu¹, Meijuan Luo¹, Wanping Xu¹, Weiju Chen^2#

¹Transitional Care Department, The First Affiliated Hospital of Jinan University, Guangzhou, China.
²School of Nursing, Jinan University, Guangzhou, China.

Objective: To explore the application of “Internet plus nursing service” program under the pandemic of novel coronavirus pneumonia (NCP). Methods: Nurses of Transitional Care Department of the author’s hospital assessed and categorized adequately the patients who applied for services online and used a combination of online and offline approaches to provide nursing care to patients at home. Results: During the pandemic of novel coronavirus pneumonia from January 19th to March 31st, Transitional Care Department adopted the “Internet plus nursing service” mode to provide nursing services for 357 cases of the in home patients, which was approximately three times the number of the same period in last year. As a result of a comprehensive evaluation, 248 cases of patients’ medical care problems were solved through online educational guidance and consultation; 101 cases of patients were served by home-based services; and 8 cases of patients were recommended to receive professional medical treatment in hospital. There were no patients admitted to the hospital for reasons such as changes in their conditions through follow-up visits, and home visit nurses were in good health. Conclusion: In-home patients have greater demands for the “Internet plus nursing service” due to the pandemic of novel coronavirus pneumonia. Applying the “Internet plus nursing service” mode to serve patients can not only meet the medical needs of in-home patients, but also effectively relieve the pressure of hospital treatment. Moreover, it also reduces the risk of cross-infection by decreasing the number of staffs for mass gatherings, which plays a paramount role in control and prevention of the novel coronavirus pneumonia prevention.

Internet Plus Nursing Service, Novel Coronavirus Pneumonia, Pandemic

Wang, L. , Huang, R. , Chen, Z. , Zhang, C. , Zhu, Y. , Luo, M. , Xu, W. and Chen, W. (2020) The Application of “Internet Plus Nursing Service” Mode under the Epidemic of Novel Coronavirus Pneumonia. Open Journal of Social Sciences, 8, 255-264. doi: 10.4236/jss.2020.85018.