Evaluation on Information Technology Service Management Process with AHP

Technology and Investment

ISSN Print: 2150-4059
ISSN Online: 2150-4067
www.scirp.org/journal/ti
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"Evaluation on Information Technology Service Management Process with AHP"
written by Jiangping Wan, Hui Zhang, Dan Wan,
published by Technology and Investment, Vol.2 No.1, 2011

has been cited by the following article(s):

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[19]	Performance improvement indicators of the Medical Records Department and Information Technology (IT) in hospitals
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[20]	Evaluation of transit service quality for urban railway on the basis of AHP--A sample of ZHUHAI station in beginning stage.
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[3]	University of Santo Tomas Department of Filipino Virtual Front Desk 2021 3rd International Conference on Advanced Information Science and System (AISS 2021), 2021 DOI:10.1145/3503047.3503048

[4]	University of Santo Tomas Department of Filipino Virtual Front Desk Proceedings of the 3rd International Conference on Advanced Information Science and System, 2021 DOI:10.1145/3503047.3503048

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[6]	A Consensus-Based Multicriteria Group Decision Model for Information Technology Management Committees IEEE Transactions on Engineering Management, 2018 DOI:10.1109/TEM.2017.2787564

[7]	Evaluation of ISO 27001 implementation towards information security of cloud service customer in PT. IndoDev Niaga Internet Journal of Physics: Conference Series, 2018 DOI:10.1088/1742-6596/1090/1/012060

[8]	Improving information performance of schools in higher education through IT service management 2017 5th International Conference on Cyber and IT Service Management (CITSM), 2017 DOI:10.1109/CITSM.2017.8089246

[9]	Measuring the effect of 3D printing machinery on technology management 2016 Portland International Conference on Management of Engineering and Technology (PICMET), 2016 DOI:10.1109/PICMET.2016.7806771

[10]	Improving group decision-making in IT service management by the use of a consensus-based MCDM method 2015 Latin American Network Operations and Management Symposium (LANOMS), 2015 DOI:10.1109/LANOMS.2015.7332678

[11]	Evaluation of Transit Service Quality for Urban Railway on the Basis of AHP – A Sample of ZHUHAI Station in Beginning Stage Applied Mechanics and Materials, 2015 DOI:10.4028/www.scientific.net/AMM.743.673

[12]	Case Study on the Lean Six Sigma Management for Information Technology Service Management Project of G Commercial Bank Technology and Investment, 2013 DOI:10.4236/ti.2013.42009

[13]	A Study of Service Desk Setup in Implementing IT Service Management in Enterprises Technology and Investment, 2013 DOI:10.4236/ti.2013.43022

[14]	Risk Management of IT Service Management Project Implementation with Killer Assumptions Technology and Investment, 2012 DOI:10.4236/ti.2012.31007

[15]	Case Study on M Company Best Practice with Global IT Management Technology and Investment, 2012 DOI:10.4236/ti.2012.33019

[16]	Analysis on the Mindbugs in Information Technology Service Management Project Implementation Technology and Investment, 2011 DOI:10.4236/ti.2011.23019

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