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Affiliation
ISSN
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The Influence of Relationship Characters on Switching Cost: The Moderating Role of Customer Characters
(Articles)
Yong Zhang
,
Min Hou
,
Hui Li
,
Qiong Yao
American Journal of Industrial and Business Management
Vol.6 No.3
,March 31, 2016
DOI:
10.4236/ajibm.2016.63031
2,511
Downloads
3,781
Views
Citations
Customer Satisfaction, Switching Costs and Customer Loyalty: An Empirical Study on the Mobile Telecommunication Service
(Articles)
Noa Willys
American Journal of Industrial and Business Management
Vol.8 No.4
,April 28, 2018
DOI:
10.4236/ajibm.2018.84070
3,430
Downloads
10,737
Views
Citations
Customers’ Responses to Employee Extra Attention
(Articles)
Yoshimasa Kageyama
,
Albert Barreda
Open Journal of Business and Management
Vol.7 No.1
,November 28, 2018
DOI:
10.4236/ojbm.2019.71004
802
Downloads
1,732
Views
Citations
An Assessment of Outsourcing of Offshore Call Centres on Customer Service in Commercial Banks: A Case of Zambia
(Articles)
Zillah Nkonde
,
Jackson Phiri
Open Journal of Social Sciences
Vol.8 No.2
,February 28, 2020
DOI:
10.4236/jss.2020.82023
857
Downloads
3,009
Views
Citations
Service Quality and Customer Satisfaction of Mobile Banking during COVID-19 Lockdown; Evidence from Rural Area of Bangladesh
(Articles)
Tapas Bala
,
Israt Jahan
,
Md. Al Amin
,
Mahmudul Haque Tanin
,
Md. Faridul Islam
,
Md. Mahbubar Rahman
,
Tahira Khatun
Open Journal of Business and Management
Vol.9 No.5
,September 16, 2021
DOI:
10.4236/ojbm.2021.95126
1,192
Downloads
13,282
Views
Citations
Social Media and Its Connection to Business Performance—A Literature Review
(Articles)
Bruce Emmanuel
,
Shurong Zhao
,
Sulemana Bankuoru Egala
,
Yegenmuradov Mammet
,
Kweitsu Godson
American Journal of Industrial and Business Management
Vol.12 No.5
,May 19, 2022
DOI:
10.4236/ajibm.2022.125045
886
Downloads
11,694
Views
Citations
The Extent to which Customer Relationship Management Helps to Retain Telecom Customers
(Articles)
Liliane Pasape
iBusiness
Vol.14 No.4
,December 8, 2022
DOI:
10.4236/ib.2022.144019
153
Downloads
1,237
Views
Citations
Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City
(Articles)
Nayiga Harriet
,
Nuwagaba Arthur
,
Mabel Birungi Komunda
,
Tom Mugizi
Open Journal of Social Sciences
Vol.12 No.1
,January 19, 2024
DOI:
10.4236/jss.2024.121008
92
Downloads
576
Views
Citations
Specificities, Obstacles and Limits to Building Customer Loyalty in Mountain Resort Luxury Hotels
(Articles)
Maud Tixier
Modern Economy
Vol.2 No.5
,November 25, 2011
DOI:
10.4236/me.2011.25096
5,728
Downloads
9,963
Views
Citations
Innovation in Banking Industry: Achieving Customer Satisfaction
(Articles)
Clement Achimba
,
Jared Opiyo Ongonga
,
Samson Mecha Nyarondia
,
Amembah A. Lamu Amos
,
Michael Okwara
Open Journal of Business and Management
Vol.2 No.4
,August 15, 2014
DOI:
10.4236/ojbm.2014.24031
12,609
Downloads
19,306
Views
Citations
Internal Audit and Review of the Negative Customer Behavior
(Articles)
Jing Wu
Journal of Service Science and Management
Vol.8 No.4
,August 14, 2015
DOI:
10.4236/jssm.2015.84058
7,585
Downloads
9,678
Views
Citations
Analysis of positive feedback in the control of movement
(Articles)
Soroor Behbahani
,
Amir Homayoun Jafari
Journal of Biomedical Science and Engineering
Vol.2 No.7
,November 19, 2009
DOI:
10.4236/jbise.2009.27069
5,514
Downloads
9,665
Views
Citations
Effects of Different Feedback Conditions on Sensorimotor Adaptation Revealed in a Mirror Reversal Paradigm
(Articles)
Jingyue Xu
,
Chen Yang
,
Mengzhan Liufu
,
Shuai Chang
,
Jinpeng Chen
,
Feng Lu
,
Alkis M. Hadjiosif
,
Adrian M. Haith
,
Xueqian Deng
Journal of Behavioral and Brain Science
Vol.13 No.7
,July 31, 2023
DOI:
10.4236/jbbs.2023.137009
110
Downloads
645
Views
Citations
Customer Strategy for Implementing Customer Relationship Management in Corporation with the Value-Based Network Analysis Approach
(Articles)
Ebrahim Kalani
,
Alireza Elhami
,
Mahshid Mashreghi
,
Reza Baradaran Kazem-Zadeh
,
Ehsan Kamrani
American Journal of Industrial and Business Management
Vol.8 No.3
,March 20, 2018
DOI:
10.4236/ajibm.2018.83035
1,234
Downloads
3,588
Views
Citations
Enhancing Students’ Fluency in Writing: Learning to Use Transition Words
(Articles)
Yoshihito Sugita
Open Journal of Modern Linguistics
Vol.2 No.1
,March 21, 2012
DOI:
10.4236/ojml.2012.21003
7,499
Downloads
15,597
Views
Citations
The Effectiveness of Energy Feedback for Conservation and Peak Demand: A Literature Review
(Articles)
Desley Vine
,
Laurie Buys
,
Peter Morris
Open Journal of Energy Efficiency
Vol.2 No.1
,March 25, 2013
DOI:
10.4236/ojee.2013.21002
8,956
Downloads
21,089
Views
Citations
A Study on Autotuning Controller for Servo System
(Articles)
Nguyen Hoang Giap
,
Jin-Ho Shin
,
Won-Ho Kim
Intelligent Control and Automation
Vol.5 No.3
,August 1, 2014
DOI:
10.4236/ica.2014.53012
3,689
Downloads
4,859
Views
Citations
Experiences of Adults Using Feedback-Based Technology to Improve Physical Function in Rehabilitation: Study Protocol for a Qualitative Systematic Review
(Articles)
Caitlin Hamilton
,
Annie McCluskey
,
Meryl Lovarini
,
Tarcisio Folly Campos
,
Leanne Hassett
Open Journal of Therapy and Rehabilitation
Vol.4 No.3
,August 2, 2016
DOI:
10.4236/ojtr.2016.43011
1,671
Downloads
2,643
Views
Citations
Negative Feedback in the Polar Ice System
(Articles)
Peter Stallinga
,
Igor Khmelinskii
Atmospheric and Climate Sciences
Vol.7 No.1
,January 19, 2017
DOI:
10.4236/acs.2017.71007
2,969
Downloads
7,602
Views
Citations
Study of the Learning Climate and the Feedback That Students Draw in the Mathematics Class
(Articles)
Ravanos Anastasios
Open Access Library Journal
Vol.7 No.12
,December 31, 2020
DOI:
10.4236/oalib.1107029
252
Downloads
959
Views
Citations
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