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Higher Education Quality and Student Satisfaction Nexus: Evidence from Zambia
(Articles)
Bruce Mwiya
,
Justice Bwalya
,
Beenzu Siachinji
,
Shem Sikombe
,
Hillary Chanda
,
Moffat Chawala
Creative Education
Vol.8 No.7
,June 8, 2017
DOI:
10.4236/ce.2017.87076
3,941
Downloads
11,445
Views
Citations
Research on a Relationship between Patient Satisfaction and Medical Services in State Health Organizations
(Articles)
Alisardar Mammadov
,
Rahim Gasanov
American Journal of Industrial and Business Management
Vol.7 No.11
,November 30, 2017
DOI:
10.4236/ajibm.2017.711089
1,418
Downloads
5,303
Views
Citations
A Comparison of Service Quality Dimensions in the Mobile Service Market: Evidence from Emerging Markets
(Articles)
Mamoun Akroush
,
Ghazi Samawi
,
Majdy Zuriekat
,
Metri Mdanat
,
Israa Affara
,
Shuhd Dawood
Theoretical Economics Letters
Vol.9 No.2
,February 25, 2019
DOI:
10.4236/tel.2019.92021
1,131
Downloads
4,389
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
Measuring E-Service Quality and Customer Satisfaction with Internet Banking in India
(Articles)
Sindhu Singh
Theoretical Economics Letters
Vol.9 No.2
,February 25, 2019
DOI:
10.4236/tel.2019.92023
4,174
Downloads
17,882
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
Service Quality of Mobile Banking Services in ICICI Bank Limited
(Articles)
R. Ayswarya
,
D. Sarala
,
P. Muralidharan
,
M. Ilankadhir
Journal of Service Science and Management
Vol.12 No.5
,August 19, 2019
DOI:
10.4236/jssm.2019.125045
2,106
Downloads
6,167
Views
Citations
Is Personalized Service No Longer Important? Guests of Smart Hotels May Have Other Preferences
(Articles)
Wan Peng
,
Mu Zhang
Journal of Service Science and Management
Vol.13 No.3
,June 16, 2020
DOI:
10.4236/jssm.2020.133035
2,523
Downloads
5,397
Views
Citations
This article belongs to the Special Issue on
Smart Service, Business and Information System
The Effect of the Quality of Services for Sports Facilities on the Intention to Use: Applying to Sports Facilities in the Arab Academy for Science, Technology and Maritime Transport—Egypt—Alexandria
(Articles)
Sameh Khamis Mahmoud Ibrahim
,
Alaa El Din Al Gharbawi
,
Eman Abdel Salam
Open Access Library Journal
Vol.7 No.11
,November 18, 2020
DOI:
10.4236/oalib.1106887
323
Downloads
2,143
Views
Citations
The Impact of Knowledge Management on Service Quality: The Mediating Role of Organization Learning (Applied Study: Alexandria Water Company)
(Articles)
Mohamed Ahmed Aly Saied
,
Mohammed Wahba
,
Alaa Abdel-Wahed Abdel-Bary
,
Abdel-Nasser Ghanem
Open Access Library Journal
Vol.8 No.7
,July 29, 2021
DOI:
10.4236/oalib.1107683
263
Downloads
1,623
Views
Citations
Higher Education Service Quality for International Students: A Literature Review
(Articles)
Jun Luo
,
Sarana Photchanachan
American Journal of Industrial and Business Management
Vol.12 No.1
,January 13, 2022
DOI:
10.4236/ajibm.2022.121001
388
Downloads
1,999
Views
Citations
Research on Measures to Improve the Service Quality and Cultural Construction of University Canteens
(Articles)
Jialei Mao
,
Yanfei Shen
,
Li Wei
,
Xiaolan Mao
,
Junxue Li
Open Access Library Journal
Vol.9 No.2
,February 16, 2022
DOI:
10.4236/oalib.1108401
91
Downloads
1,092
Views
Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited
(Articles)
Emmanuel Sena Gohoho
,
Michael Kwasi Dzikunu
,
Amewu Attah
,
Alfred Ofori-Abebrese
Open Journal of Social Sciences
Vol.10 No.6
,June 16, 2022
DOI:
10.4236/jss.2022.106002
178
Downloads
1,284
Views
Citations
Service Quality and Student’s Satisfaction in Higher Education Institution
(Articles)
Cherry Dugenio-Nadela
,
Dino M. Cañeda
,
Shiela L. Tirol
,
James H. Samillano
,
Daisy Joan M. Pantuan
,
Jessa C. Piañar
,
Ariel O. Tinapay
,
Honey Mae S. Casas
,
Raymund A. Cometa
,
Shane O. Conson
,
Marisse V. Urot
,
Joel M. Ancot
,
Rowell L. Nadela
,
Irish Dugenio-Terol
,
Anthony M. Baluyot
,
Kerr Pevida
,
Jess Ian Olivar
,
Edgar Decena
Journal of Human Resource and Sustainability Studies
Vol.11 No.4
,December 21, 2023
DOI:
10.4236/jhrss.2023.114049
149
Downloads
1,564
Views
Citations
Factors Related to the Level of Perceived Quality of Academic and Administrative Services by Users: Case of the National University of the Altiplano, Puno, Peru
(Articles)
Juan Inquilla-Mamani
,
Fermin F. Chaina-Chura
Open Access Library Journal
Vol.6 No.7
,July 5, 2019
DOI:
10.4236/oalib.1105467
466
Downloads
1,244
Views
Citations
The Impact of Total Quality Management on Health Services Improvement, Sana’a Hospitals, Yemen (2017-2020)
(Articles)
Khaled Abdoh Almuntaser Ali
,
Bakery Moussa Addeeb
,
Abdulwahed Al-Serouri
,
Saud Mughalles
,
Yasser Ghaleb
E-Health Telecommunication Systems and Networks
Vol.11 No.3
,September 22, 2022
DOI:
10.4236/etsn.2022.113008
12,273
Downloads
27,344
Views
Citations
Integrating Requirements with SLI Layer for Cloud Computing Services to Meet SLA and QoS
(Articles)
Muhammad Irfan
,
Zhu Hong
,
Muhammad Irfan Sharif
,
Ahmed Junaid Haq Qureshi
,
Rakhshanda Kanwal
,
Muhammad Imran
Journal of Software Engineering and Applications
Vol.6 No.3
,March 29, 2013
DOI:
10.4236/jsea.2013.63018
5,321
Downloads
9,003
Views
Citations
Lean Practice Case for Improving Service Operations of Donuts Company
(Articles)
Song-Kyoo Kim
Journal of Service Science and Management
Vol.6 No.3
,August 6, 2013
DOI:
10.4236/jssm.2013.63026
7,525
Downloads
12,925
Views
Citations
A Method for Service-Oriented Personalized Requirements Analysis
(Articles)
Huafeng Chen
,
Keqing He
Journal of Software Engineering and Applications
Vol.4 No.1
,January 27, 2011
DOI:
10.4236/jsea.2011.41007
5,751
Downloads
10,441
Views
Citations
Privacy Protection Framework with Defined Policies for Service-Oriented Architecture
(Articles)
David S. Allison
,
Miriam A. M. Capretz
,
Hany F. EL Yamany
,
Shuying Wang
Journal of Software Engineering and Applications
Vol.5 No.3
,March 29, 2012
DOI:
10.4236/jsea.2012.53026
6,692
Downloads
10,120
Views
Citations
A Systematic Approach for Hydrological Model Couplings
(Articles)
Daniel Salas
,
Xu Liang
,
Yao Liang
Int'l J. of Communications, Network and System Sciences
Vol.5 No.6
,June 12, 2012
DOI:
10.4236/ijcns.2012.56045
4,676
Downloads
7,232
Views
Citations
A Web Service for Managing Spatial Context Dedicated to Serious Games on and for Smartphones
(Articles)
Elodie Edoh-Alove
,
Frédéric Hubert
,
Thierry Badard
Journal of Geographic Information System
Vol.5 No.2
,April 22, 2013
DOI:
10.4236/jgis.2013.52015
4,972
Downloads
7,659
Views
Citations
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