Login
Login
切换导航
Home
Articles
Journals
Books
News
About
Services
Submit
Home
Journal
Articles
Journals A-Z
Browse Subjects
Biomedical & Life Sci.
Business & Economics
Chemistry & Materials Sci.
Computer Sci. & Commun.
Earth & Environmental Sci.
Engineering
Medicine & Healthcare
Physics & Mathematics
Social Sci. & Humanities
Browse Subjects
Biomedical & Life Sciences
Business & Economics
Chemistry & Materials Science
Computer Science & Communications
Earth & Environmental Sciences
Engineering
Medicine & Healthcare
Physics & Mathematics
Social Sciences & Humanities
Publish with us
Paper Submission
Information for Authors
Peer-Review Resources
Open Special Issues
Open Access Statement
Frequently Asked Questions
Publish with us
Paper Submission
Information for Authors
Peer-Review Resources
Open Special Issues
Open Access Statement
Frequently Asked Questions
Follow SCIRP
Contact us
+1 323-425-8868
customer@scirp.org
+86 18163351462(WhatsApp)
1655362766
Paper Publishing WeChat
Complete Matching
Editorial Board
Show/Hide Options
Show/Hide Options
All
Title
Abstract
Keywords
DOI
Author
Journal
Affiliation
ISSN
Subject
Exploring the Negative Perceptions Influencing the Refusal of Flu Vaccination in the Older Adult Aged Greater than 60 Years Old: A Qualitative Systematic Review
(Articles)
Wa Kit Yu
,
Elizabeth Puffett
Journal of Biosciences and Medicines
Vol.10 No.10
,October 12, 2022
DOI:
10.4236/jbm.2022.1010005
689
Downloads
2,903
Views
Citations
Food Marketing and Its Influence on Peoples’ Perception of Health
(Articles)
Samantha Willis
Open Journal of Social Sciences
Vol.10 No.11
,October 28, 2022
DOI:
10.4236/jss.2022.1011034
256
Downloads
2,130
Views
Citations
This article belongs to the Special Issue on
Health and Social Sciences
Undergraduate Students Knowledge and Perceptions regarding Older Adults
(Articles)
Tracy E. K. Davis
,
Michelle Zechner
Creative Education
Vol.14 No.10
,October 27, 2023
DOI:
10.4236/ce.2023.1410128
82
Downloads
515
Views
Citations
Beyond Customer Churn: Generating Personalized Actions to Retain Customers in a Retail Bank by a Recommender System Approach
(Articles)
Michele Gorgoglione
,
Umberto Panniello
Journal of Intelligent Learning Systems and Applications
Vol.3 No.2
,April 8, 2011
DOI:
10.4236/jilsa.2011.32011
8,793
Downloads
16,578
Views
Citations
This article belongs to the Special Issue on
Intelligent Learning Systems in Banking and Finance
The Empirical Research of Factors Influencing Share of Wallet in the B2B Market
(Articles)
Aiwu Cheng
,
Lei Han
,
Cheng Cao
Journal of Service Science and Management
Vol.4 No.2
,June 16, 2011
DOI:
10.4236/jssm.2011.42020
8,567
Downloads
16,378
Views
Citations
A Novel Hybrid Approach to Estimate Customer Interruption Costs for Industry Sectors
(Articles)
Sinan Kufeoglu
,
Matti Lehtonen
Engineering
Vol.5 No.10A
,October 24, 2013
DOI:
10.4236/eng.2013.510A006
3,736
Downloads
5,800
Views
Citations
This article belongs to the Special Issue on
Power and Electrical Engineering
Applying a SERVQUAL Model to Measure the Impact of Service Quality on Customer Loyalty among Local Saudi Banks in Riyadh
(Articles)
Abbas N. Albarq
American Journal of Industrial and Business Management
Vol.3 No.8
,December 23, 2013
DOI:
10.4236/ajibm.2013.38079
9,397
Downloads
17,372
Views
Citations
Strategic Modeling for the Characterization of the Conditions That Allow the Anticipation of the Consumer’s Requests*
(Articles)
Carlos Alberto Fróes Lima
,
Bernardo Marega Luz
,
Sílvia Tamada Takemoto
,
Paulo Barisson Jr.
,
Roberto Antônio Terencio Tezzin
,
Luciano E. A. Peres
,
Fabiana Nogueira Gamba M. dos Santos
,
Tales Neves Anarelli
,
Andrea Florencio da Silva
Open Journal of Social Sciences
Vol.3 No.10
,October 27, 2015
DOI:
10.4236/jss.2015.310021
4,450
Downloads
5,900
Views
Citations
The Influence of Relationship Characters on Switching Cost: The Moderating Role of Customer Characters
(Articles)
Yong Zhang
,
Min Hou
,
Hui Li
,
Qiong Yao
American Journal of Industrial and Business Management
Vol.6 No.3
,March 31, 2016
DOI:
10.4236/ajibm.2016.63031
2,511
Downloads
3,781
Views
Citations
Customer Satisfaction, Switching Costs and Customer Loyalty: An Empirical Study on the Mobile Telecommunication Service
(Articles)
Noa Willys
American Journal of Industrial and Business Management
Vol.8 No.4
,April 28, 2018
DOI:
10.4236/ajibm.2018.84070
3,424
Downloads
10,723
Views
Citations
Customers’ Responses to Employee Extra Attention
(Articles)
Yoshimasa Kageyama
,
Albert Barreda
Open Journal of Business and Management
Vol.7 No.1
,November 28, 2018
DOI:
10.4236/ojbm.2019.71004
802
Downloads
1,731
Views
Citations
An Assessment of Outsourcing of Offshore Call Centres on Customer Service in Commercial Banks: A Case of Zambia
(Articles)
Zillah Nkonde
,
Jackson Phiri
Open Journal of Social Sciences
Vol.8 No.2
,February 28, 2020
DOI:
10.4236/jss.2020.82023
857
Downloads
2,999
Views
Citations
Service Quality and Customer Satisfaction of Mobile Banking during COVID-19 Lockdown; Evidence from Rural Area of Bangladesh
(Articles)
Tapas Bala
,
Israt Jahan
,
Md. Al Amin
,
Mahmudul Haque Tanin
,
Md. Faridul Islam
,
Md. Mahbubar Rahman
,
Tahira Khatun
Open Journal of Business and Management
Vol.9 No.5
,September 16, 2021
DOI:
10.4236/ojbm.2021.95126
1,191
Downloads
13,260
Views
Citations
Social Media and Its Connection to Business Performance—A Literature Review
(Articles)
Bruce Emmanuel
,
Shurong Zhao
,
Sulemana Bankuoru Egala
,
Yegenmuradov Mammet
,
Kweitsu Godson
American Journal of Industrial and Business Management
Vol.12 No.5
,May 19, 2022
DOI:
10.4236/ajibm.2022.125045
882
Downloads
11,639
Views
Citations
The Extent to which Customer Relationship Management Helps to Retain Telecom Customers
(Articles)
Liliane Pasape
iBusiness
Vol.14 No.4
,December 8, 2022
DOI:
10.4236/ib.2022.144019
152
Downloads
1,232
Views
Citations
Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City
(Articles)
Nayiga Harriet
,
Nuwagaba Arthur
,
Mabel Birungi Komunda
,
Tom Mugizi
Open Journal of Social Sciences
Vol.12 No.1
,January 19, 2024
DOI:
10.4236/jss.2024.121008
89
Downloads
559
Views
Citations
Specificities, Obstacles and Limits to Building Customer Loyalty in Mountain Resort Luxury Hotels
(Articles)
Maud Tixier
Modern Economy
Vol.2 No.5
,November 25, 2011
DOI:
10.4236/me.2011.25096
5,727
Downloads
9,962
Views
Citations
Innovation in Banking Industry: Achieving Customer Satisfaction
(Articles)
Clement Achimba
,
Jared Opiyo Ongonga
,
Samson Mecha Nyarondia
,
Amembah A. Lamu Amos
,
Michael Okwara
Open Journal of Business and Management
Vol.2 No.4
,August 15, 2014
DOI:
10.4236/ojbm.2014.24031
12,606
Downloads
19,292
Views
Citations
Internal Audit and Review of the Negative Customer Behavior
(Articles)
Jing Wu
Journal of Service Science and Management
Vol.8 No.4
,August 14, 2015
DOI:
10.4236/jssm.2015.84058
7,583
Downloads
9,671
Views
Citations
Customer Strategy for Implementing Customer Relationship Management in Corporation with the Value-Based Network Analysis Approach
(Articles)
Ebrahim Kalani
,
Alireza Elhami
,
Mahshid Mashreghi
,
Reza Baradaran Kazem-Zadeh
,
Ehsan Kamrani
American Journal of Industrial and Business Management
Vol.8 No.3
,March 20, 2018
DOI:
10.4236/ajibm.2018.83035
1,232
Downloads
3,578
Views
Citations
<
1
2
3
...
>
Follow SCIRP
Contact us
+1 323-425-8868
customer@scirp.org
+86 18163351462(WhatsApp)
1655362766
Paper Publishing WeChat
Free SCIRP Newsletters
Home
Journals A-Z
Subject
Books
Sitemap
Contact Us
About SCIRP
Publication Fees
For Authors
Peer-Review Issues
Special Issues
News
Service
Manuscript Tracking System
Subscription
Translation & Proofreading
FAQ
Volume & Issue
Policies
Open Access
Publication Ethics
Preservation
Retraction
Privacy Policy
Copyright © 2006-2024 Scientific Research Publishing Inc. All Rights Reserved.
Top