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The Development of Services in Customer Relationship Management (CRM) Environment from ‘Technology’ Perspective
(Articles)
Gaurav K. Agrawal
,
Daniel Berg
Journal of Service Science and Management
Vol.2 No.4
,December 15, 2009
DOI:
10.4236/jssm.2009.24052
9,206
Downloads
15,536
Views
Citations
Comparing Two Pre-Service Learning Scenario Formats: Web-Conference & In-Person
(Articles)
Rebecca R. Robichaux-Davis
,
Anthony J. Guarino
Creative Education
Vol.5 No.13
,July 25, 2014
DOI:
10.4236/ce.2014.513134
2,601
Downloads
3,334
Views
Citations
Research on a Relationship between Patient Satisfaction and Medical Services in State Health Organizations
(Articles)
Alisardar Mammadov
,
Rahim Gasanov
American Journal of Industrial and Business Management
Vol.7 No.11
,November 30, 2017
DOI:
10.4236/ajibm.2017.711089
1,424
Downloads
5,104
Views
Citations
Satisfaction at Work and Suffering in Professional Psychic Service Mobile Service Emergency (SAMU)
(Articles)
Indiara Rios dos Anjos
,
Aleska Dias Vanderlei
,
Kristiana Cerqueira Mousinho
,
Andréa Rose de Albuquerque Sarmento Omena
,
Kelly de Brito Viana
,
Deivy Ferreira Dôres
,
Camila Maria Beder Ribeiro Girish Panjwani
Open Journal of Epidemiology
Vol.8 No.3
,July 6, 2018
DOI:
10.4236/ojepi.2018.83008
700
Downloads
1,901
Views
Citations
Service Quality and Student’s Satisfaction in Higher Education Institution
(Articles)
Cherry Dugenio-Nadela
,
Dino M. Cañeda
,
Shiela L. Tirol
,
James H. Samillano
,
Daisy Joan M. Pantuan
,
Jessa C. Piañar
,
Ariel O. Tinapay
,
Honey Mae S. Casas
,
Raymund A. Cometa
,
Shane O. Conson
,
Marisse V. Urot
,
Joel M. Ancot
,
Rowell L. Nadela
,
Irish Dugenio-Terol
,
Anthony M. Baluyot
,
Kerr Pevida
,
Jess Ian Olivar
,
Edgar Decena
Journal of Human Resource and Sustainability Studies
Vol.11 No.4
,December 21, 2023
DOI:
10.4236/jhrss.2023.114049
167
Downloads
1,619
Views
Citations
Does Perceived Value Mediate the Relationship between Service Traits and Client Satisfaction in the Software-as-a-Service (SaaS)?
(Articles)
J. W. Liu
,
Jamie Y. T. Chang
,
Jacob C. A. Tsai
Open Journal of Social Sciences
Vol.3 No.7
,July 14, 2015
DOI:
10.4236/jss.2015.37026
4,770
Downloads
6,037
Views
Citations
RETRACTED: Perceived Quality of Service for International Students at Tongren City, China
(Articles)
Jun Luo
,
Sarana Photchanachan
Open Journal of Business and Management
Vol.10 No.1
,January 14, 2022
DOI:
10.4236/ojbm.2022.101013
179
Downloads
581
Views
Citations
Electronic Load Controller for a Parallel Operated Isolated Asynchronous Generator Feeding Various Loads
(Articles)
Bhim Singh
,
Gaurav Kumar Kasal
,
Ambrish Chandra
,
Kamal-Al Haddad
Journal of Electromagnetic Analysis and Applications
Vol.3 No.4
,April 8, 2011
DOI:
10.4236/jemaa.2011.34017
9,247
Downloads
16,465
Views
Citations
Statistical Multiplexing of Homogeneous Streams results in Linear Bandwidth Gains
(Articles)
Bushra Anjum
Journal of Software Engineering and Applications
Vol.5 No.12B
,January 17, 2013
DOI:
10.4236/jsea.2012.512B001
3,960
Downloads
5,533
Views
Citations
Transient Little’s Law for the First and Second Moments of G/M/1/N Queue Measures
(Articles)
Avi Herbon
,
Eugene Khmelnitsky
Journal of Service Science and Management
Vol.3 No.4
,December 28, 2010
DOI:
10.4236/jssm.2010.34058
6,269
Downloads
10,420
Views
Citations
Research on the Impact of Online Service Remedy on Customer Interactive Behavior in Virtual Brand Community
(Articles)
Hai Hu
,
Dongpu Li
Open Journal of Business and Management
Vol.7 No.1
,January 3, 2019
DOI:
10.4236/ojbm.2019.71010
941
Downloads
1,651
Views
Citations
The Effects of Service Employees’ Emotional Labor on Customer Loyalty in Wealth Management Service Organization
(Articles)
Yunxia Shi
,
Xinxin Bao
,
Chunhao Ma
,
Wenpei Wei
Journal of Service Science and Management
Vol.13 No.3
,June 10, 2020
DOI:
10.4236/jssm.2020.133033
631
Downloads
2,459
Views
Citations
Factors Constraining Quality Service Provision in the BRT Project in Dar es Salaam, Tanzania
(Articles)
Emmanuel January Munishi
,
Kirumirah Mubarack Hamidu
,
Frank Shayo
Open Journal of Social Sciences
Vol.9 No.11
,November 29, 2021
DOI:
10.4236/jss.2021.911021
239
Downloads
1,560
Views
Citations
Manufacturer and Distributor’s Performance Measurement: A Case Study of Small-Scale Manufacturing Company in Lagos Nigeria
(Articles)
Samuel Dayo Odusina
Open Journal of Business and Management
Vol.10 No.3
,May 9, 2022
DOI:
10.4236/ojbm.2022.103060
107
Downloads
731
Views
Citations
Quality Management, Customer Inputs and Operational Complexity in Knowledge-Based Service Operations
(Articles)
Nanyama Inyo
,
Wainaina Githii
Journal of Service Science and Management
Vol.15 No.3
,June 30, 2022
DOI:
10.4236/jssm.2022.153014
354
Downloads
2,783
Views
Citations
Nigerian Pre-Service Teachers’ Science Anxiety
(Articles)
Oludipe Daniel Idowu
Creative Education
Vol.4 No.5
,May 10, 2013
DOI:
10.4236/ce.2013.45045
5,676
Downloads
7,648
Views
Citations
The Design of New Sensorless BLDCM Control System for Electric Vehicle
(Articles)
Zhibin Ren
,
Xiping Liu
Energy and Power Engineering
Vol.2 No.3
,August 25, 2010
DOI:
10.4236/epe.2010.23031
6,671
Downloads
13,299
Views
Citations
Research on the Impact of Intelligent Customer Service on Trust Restoration in Service Recovery—Based on the Perspective of Customer Social Mindfulness Perception
(Articles)
Hao Meng
,
Qun Xiao
,
Xueqian Dong
,
Xiaohui Lei
Journal of Service Science and Management
Vol.17 No.2
,April 28, 2024
DOI:
10.4236/jssm.2024.172007
36
Downloads
104
Views
Citations
Impact of Public-Private Partnership on Water Service Delivery in Kenya
(Articles)
Joseph Okeyo Obosi
Open Journal of Political Science
Vol.7 No.2
,April 13, 2017
DOI:
10.4236/ojps.2017.72017
1,526
Downloads
5,664
Views
Citations
Learning Management System for Improved Service Delivery in Tertiary Institution
(Articles)
Dominic C. Edebatu
,
Emmanuel N. Ekwonwune
,
Chinenye Ezeobi
Int'l J. of Communications, Network and System Sciences
Vol.12 No.3
,March 28, 2019
DOI:
10.4236/ijcns.2019.123004
1,199
Downloads
4,547
Views
Citations
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