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C2F2C Strategy Development: The Sichuan Fanqing Furniture Industry Company Case Study
(Articles)
Zhong Liang
,
Yin Jin
,
Maria Santos
Open Journal of Social Sciences
Vol.7 No.10
,October 17, 2019
DOI:
10.4236/jss.2019.710006
453
Downloads
1,417
Views
Citations
Customer-Centric Service Provision in Academic Libraries in Universities: Systematic Literature Review
(Articles)
Christine Mayende
,
Fredrick Mzee Awuor
,
Ben Namande
Technology and Investment
Vol.12 No.4
,November 12, 2021
DOI:
10.4236/ti.2021.124013
419
Downloads
2,356
Views
Citations
The complicated life of a physician-soldier: Medical readiness training exercises & the problem of dual loyalties
(Articles)
Sheena M. Eagan Chamberlin
Journal of Biomedical Science and Engineering
Vol.6 No.10A
,October 30, 2013
DOI:
10.4236/jbise.2013.610A1002
2,805
Downloads
4,457
Views
Citations
This article belongs to the Special Issue on
Military and Special Medicine
Empirical Investigation of Threats to Loyalty Programs by Using Models Inspired by the Gordon-Loeb Formulation of Security Investment
(Articles)
Shiori Shinoda
,
Kanta Matsuura
Journal of Information Security
Vol.7 No.2
,March 17, 2016
DOI:
10.4236/jis.2016.72003
2,339
Downloads
3,466
Views
Citations
This article belongs to the Special Issue on
Cybersecurity Investments
Integration of Two-Phase Goal Programming to Examine the Effectiveness of Membership Model
(Articles)
L. Muhamad Safiih
,
A. G. Ateq Mezral
Theoretical Economics Letters
Vol.6 No.5
,September 8, 2016
DOI:
10.4236/tel.2016.65090
1,167
Downloads
2,204
Views
Citations
This article belongs to the Special Issue on
Business Cycle
Nurses Turnover: Retention of the Staff
(Articles)
Fawzeyah S. H. S. Alharbi
,
Zayan Mustafa
,
Mercy Benoy
Open Journal of Nursing
Vol.12 No.3
,March 23, 2022
DOI:
10.4236/ojn.2022.123013
787
Downloads
11,725
Views
Citations
Exploring the Evolution of Brand Loyalty in the Age of Social Media
(Articles)
Muhammed Zakir Hossain
,
Habiba Kibria
Journal of Service Science and Management
Vol.17 No.3
,June 5, 2024
DOI:
10.4236/jssm.2024.173011
22
Downloads
80
Views
Citations
The Impact of Artificial Intelligence on International Trade: Evidence from B2C Giant E-Commerce (Amazon, Alibaba, Shopify, eBay)
(Articles)
Md. Estiak Ibne Monjur
,
Abu Hurira Rifat
,
Md. Rasidul Islam
,
Md. Ratan Bhuiyan
Open Journal of Business and Management
Vol.11 No.5
,September 21, 2023
DOI:
10.4236/ojbm.2023.115132
461
Downloads
3,037
Views
Citations
E-Governance for Improved Public Service Delivery in Fiji
(Articles)
Rafia NAZ
Journal of Service Science and Management
Vol.2 No.3
,September 10, 2009
DOI:
10.4236/jssm.2009.23023
9,787
Downloads
20,164
Views
Citations
Intelligent Supply Chain Management
(Articles)
Mohammad Zubair Khan
,
Omar Al-Mushayt
,
Jahangir Alam
,
Jorair Ahmad
Journal of Software Engineering and Applications
Vol.3 No.4
,May 6, 2010
DOI:
10.4236/jsea.2010.34045
9,660
Downloads
20,133
Views
Citations
Transient Little’s Law for the First and Second Moments of G/M/1/N Queue Measures
(Articles)
Avi Herbon
,
Eugene Khmelnitsky
Journal of Service Science and Management
Vol.3 No.4
,December 28, 2010
DOI:
10.4236/jssm.2010.34058
6,275
Downloads
10,434
Views
Citations
Churn Forecast Based on Two-step Classification in Security Industry
(Articles)
Ying Li
,
Ziyang Deng
,
Qiang Qian
,
Rui Xu
Intelligent Information Management
Vol.3 No.4
,July 15, 2011
DOI:
10.4236/iim.2011.34019
5,672
Downloads
9,322
Views
Citations
Customer Segmentation Using CLV Elements
(Articles)
Mitra Bokaei Hosseni
,
Mohammad Jafar Tarokh
Journal of Service Science and Management
Vol.4 No.3
,September 29, 2011
DOI:
10.4236/jssm.2011.43034
8,103
Downloads
14,327
Views
Citations
Study on Revenue Management Considering Strategic Customer Behavior
(Articles)
Chuiri Zhou
,
Yu Wu
Journal of Service Science and Management
Vol.4 No.4
,December 7, 2011
DOI:
10.4236/jssm.2011.44058
5,556
Downloads
10,321
Views
Citations
Waiting in Vain: Managing Time and Customer Satisfaction at Call Centers
(Articles)
Danilo Garcia
,
Trevor Archer
,
Saleh Moradi
,
Bibinaz Ghiabi
Psychology
Vol.3 No.2
,February 23, 2012
DOI:
10.4236/psych.2012.32030
7,392
Downloads
14,571
Views
Citations
Identification and Evaluation of the Effective Criteria on Customer Satisfaction with Kitchen Worktops Product
(Articles)
Vahid Nabavi
,
Majid Azizi
,
Nemat Allah Mohebbi
iBusiness
Vol.4 No.3
,September 28, 2012
DOI:
10.4236/ib.2012.43030
5,228
Downloads
8,644
Views
Citations
An Algorithm to Vehicle Scheduling Problem of AirPort Pickup and Delivery Service
(Articles)
Zhengzheng Xu
,
Jiafu Tang
iBusiness
Vol.5 No.3B
,November 8, 2013
DOI:
10.4236/ib.2013.53B018
3,837
Downloads
5,296
Views
Citations
Factors Influencing Consumers’ Online Repurchasing Behavior: A Review and Research Agenda
(Articles)
Huaiqin Li
,
Jinhwan Hong
iBusiness
Vol.5 No.4
,December 20, 2013
DOI:
10.4236/ib.2013.54020
6,909
Downloads
10,767
Views
Citations
The Impact of Government Supervision and Consumer Purchasing Behavior on Food Safety
(Articles)
Yuan Chen
,
Xiaogang Tang
,
Kangyu Chen
,
Hui Liu
Journal of Agricultural Chemistry and Environment
Vol.3 No.4B
,October 28, 2014
DOI:
10.4236/jacen.2014.34B002
3,632
Downloads
4,713
Views
Citations
The Challenge of Global Selective Outsourcing Environment: Implementing Customer-Centric IT Service Operations and ITIL Processes
(Articles)
Anne-Maarit Majanoja
,
Erkki Tervala
,
Linnéa Linko
,
Ville Leppänen
Journal of Service Science and Management
Vol.7 No.6
,December 5, 2014
DOI:
10.4236/jssm.2014.76037
3,449
Downloads
4,899
Views
Citations
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