Service Quality - Articles - Scientific Research Publishing

Service Quality of Mobile Banking Services in ICICI Bank Limited (Articles)

R. Ayswarya, D. Sarala, P. Muralidharan, M. Ilankadhir

Journal of Service Science and Management Vol.12 No.5, August 19, 2019

DOI: 10.4236/jssm.2019.125045 2,453 Downloads 6,601 Views Citations
Is Personalized Service No Longer Important? Guests of Smart Hotels May Have Other Preferences (Articles)

Wan Peng, Mu Zhang

Journal of Service Science and Management Vol.13 No.3, June 16, 2020

DOI: 10.4236/jssm.2020.133035 3,452 Downloads 6,345 Views Citations
This article belongs to the Special Issue on Smart Service, Business and Information System
The Effect of the Quality of Services for Sports Facilities on the Intention to Use: Applying to Sports Facilities in the Arab Academy for Science, Technology and Maritime Transport—Egypt—Alexandria (Articles)

Sameh Khamis Mahmoud Ibrahim, Alaa El Din Al Gharbawi, Eman Abdel Salam

Open Access Library Journal Vol.7 No.11, November 18, 2020

DOI: 10.4236/oalib.1106887 523 Downloads 3,033 Views Citations
The Impact of Knowledge Management on Service Quality: The Mediating Role of Organization Learning (Applied Study: Alexandria Water Company) (Articles)

Mohamed Ahmed Aly Saied, Mohammed Wahba, Alaa Abdel-Wahed Abdel-Bary, Abdel-Nasser Ghanem

Open Access Library Journal Vol.8 No.7, July 29, 2021

DOI: 10.4236/oalib.1107683 421 Downloads 2,577 Views Citations
Higher Education Service Quality for International Students: A Literature Review (Articles)

Jun Luo, Sarana Photchanachan

American Journal of Industrial and Business Management Vol.12 No.1, January 13, 2022

DOI: 10.4236/ajibm.2022.121001 729 Downloads 3,370 Views Citations
Research on Measures to Improve the Service Quality and Cultural Construction of University Canteens (Articles)

Jialei Mao, Yanfei Shen, Li Wei, Xiaolan Mao, Junxue Li

Open Access Library Journal Vol.9 No.2, February 16, 2022

DOI: 10.4236/oalib.1108401 196 Downloads 2,716 Views Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited (Articles)

Emmanuel Sena Gohoho, Michael Kwasi Dzikunu, Amewu Attah, Alfred Ofori-Abebrese

Open Journal of Social Sciences Vol.10 No.6, June 16, 2022

DOI: 10.4236/jss.2022.106002 427 Downloads 2,418 Views Citations
Service Quality and Student’s Satisfaction in Higher Education Institution (Articles)

Cherry Dugenio-Nadela, Dino M. Cañeda, Shiela L. Tirol, James H. Samillano, Daisy Joan M. Pantuan, Jessa C. Piañar, Ariel O. Tinapay, Honey Mae S. Casas, Raymund A. Cometa, Shane O. Conson, Marisse V. Urot, Joel M. Ancot, Rowell L. Nadela, Irish Dugenio-Terol, Anthony M. Baluyot, Kerr Pevida, Jess Ian Olivar, Edgar Decena

Journal of Human Resource and Sustainability Studies Vol.11 No.4, December 21, 2023

DOI: 10.4236/jhrss.2023.114049 921 Downloads 8,410 Views Citations
Study of Patient Satisfaction in the Outpatient Department in a Private Clinic (Articles)

Julls Celestin Apouakone, Euloge Mfopou Yiagnigni, Rao Divya, N. Shalini, H. K. Mamatha

Journal of Service Science and Management Vol.18 No.2, April 21, 2025

DOI: 10.4236/jssm.2025.182011 232 Downloads 2,023 Views Citations
Research on the High-Quality Development of Public Services for National Fitness (Articles)

Fengqin Tian, Bo Chen, Kun Liang

Advances in Physical Education Vol.15 No.4, November 13, 2025

DOI: 10.4236/ape.2025.154029 115 Downloads 773 Views Citations
Factors Related to the Level of Perceived Quality of Academic and Administrative Services by Users: Case of the National University of the Altiplano, Puno, Peru (Articles)

Juan Inquilla-Mamani, Fermin F. Chaina-Chura

Open Access Library Journal Vol.6 No.7, July 5, 2019

DOI: 10.4236/oalib.1105467 639 Downloads 1,748 Views Citations
The Impact of Total Quality Management on Health Services Improvement, Sana’a Hospitals, Yemen (2017-2020) (Articles)

Khaled Abdoh Almuntaser Ali, Bakery Moussa Addeeb, Abdulwahed Al-Serouri, Saud Mughalles, Yasser Ghaleb

E-Health Telecommunication Systems and Networks Vol.11 No.3, September 22, 2022

DOI: 10.4236/etsn.2022.113008 12,618 Downloads 17,173 Views Citations
A Load Balancing Policy for Distributed Web Service (Articles)

Safiriyu Eludiora, Olatunde Abiona, Ganiyu Aderounmu, Ayodeji Oluwatope, Clement Onime, Lawrence Kehinde

International Journal of Communications, Network and System Sciences Vol.3 No.8, August 31, 2010

DOI: 10.4236/ijcns.2010.38087 5,850 Downloads 10,908 Views Citations
Integrating Requirements with SLI Layer for Cloud Computing Services to Meet SLA and QoS (Articles)

Muhammad Irfan, Zhu Hong, Muhammad Irfan Sharif, Ahmed Junaid Haq Qureshi, Rakhshanda Kanwal, Muhammad Imran

Journal of Software Engineering and Applications Vol.6 No.3, March 29, 2013

DOI: 10.4236/jsea.2013.63018 5,697 Downloads 9,632 Views Citations
Lean Practice Case for Improving Service Operations of Donuts Company (Articles)

Song-Kyoo Kim

Journal of Service Science and Management Vol.6 No.3, August 6, 2013

DOI: 10.4236/jssm.2013.63026 8,119 Downloads 12,981 Views Citations
Consumers Attraction to Purchase Online: Website Quality as a Major Influencing Factor (Articles)

Amponsah Randy Kwaku, Samuel Antwi

Open Journal of Business and Management Vol.9 No.3, May 17, 2021

DOI: 10.4236/ojbm.2021.93061 1,112 Downloads 6,110 Views Citations
Improving Service Quality in the Fast-Food Service Industry (Articles)

Bankole Kumolu-Johnson

Journal of Service Science and Management Vol.17 No.1, February 19, 2024

DOI: 10.4236/jssm.2024.171002 2,150 Downloads 24,124 Views Citations
Adaptive Backoff Algorithm for IEEE 802.11 MAC Protocol (Articles)

Maali ALBALT, Qassim NASIR

International Journal of Communications, Network and System Sciences Vol.2 No.4, July 16, 2009

DOI: 10.4236/ijcns.2009.24033 9,154 Downloads 16,434 Views Citations
A QoS-aware Method for Web Services Discovery (Articles)

Bian WU, Xincai WU

Journal of Geographic Information System Vol.2 No.1, January 27, 2010

DOI: 10.4236/jgis.2010.21008 8,916 Downloads 13,885 Views Citations
Performance Analysis of Multi-Parametric Call Admission Control Strategies in Un-Buffered Multi-Service Cellular Wireless Networks (Articles)

Jang Hyun Baek, Che Soong Kim, Agassi Melikov, Mehriban Fattakhova

Wireless Sensor Network Vol.2 No.3, April 12, 2010

DOI: 10.4236/wsn.2010.23029 4,528 Downloads 8,670 Views Citations

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