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Quality Management, Customer Inputs and Operational Complexity in Knowledge-Based Service Operations
(Articles)
Nanyama Inyo
,
Wainaina Githii
Journal of Service Science and Management
Vol.15 No.3
,June 30, 2022
DOI:
10.4236/jssm.2022.153014
344
Downloads
2,927
Views
Citations
Evaluation of Herbicides on the Control of Weeds and Phytotoxicity in a Habanero Pepper Crop (
Capsicum chinense
Jacq.) in the State of Yucatan, Mexico
(Articles)
Wilson Avilés-Baeza
,
Mónica Guadalupe Lozano-Contreras
,
Jorge H. Ramírez-Silva
,
Juan Jasso-Argumedo
,
Rubén Guerrero-Medina
Open Access Library Journal
Vol.9 No.11
,November 30, 2022
DOI:
10.4236/oalib.1109479
42
Downloads
320
Views
Citations
Assessing the Impacts of Variable Input Costs on Maize Production in Cameroon
(Articles)
Elise Stephanie Mvodo Meyo
,
Ivette Mbey Egoh
Agricultural Sciences
Vol.11 No.11
,November 25, 2020
DOI:
10.4236/as.2020.1111071
832
Downloads
3,202
Views
Citations
Potential Breeding for High Nitrogen Fixation in
Pisum sativum
L.: Germplasm Phenotypic Characterization and Genetic Investigation
(Articles)
R. Abi-Ghanem
,
E. T. Bodah
,
M. Wood
,
K. Braunwart
American Journal of Plant Sciences
Vol.4 No.8
,August 5, 2013
DOI:
10.4236/ajps.2013.48193
4,117
Downloads
6,023
Views
Citations
Bioavailability of Agricultural Pesticides on the Land Snails in the Commune of Kérou in the North of Benin
(Articles)
Fadéby Modeste Gouissi
,
Afouda Esaïe Adimi
Open Journal of Soil Science
Vol.9 No.7
,July 31, 2019
DOI:
10.4236/ojss.2019.97007
454
Downloads
1,125
Views
Citations
A Framework for Improving Customer Loyalty at Retailers in Jeddah City: A Case Study
(Articles)
Hemaid Alsulami
American Journal of Industrial and Business Management
Vol.11 No.9
,September 18, 2021
DOI:
10.4236/ajibm.2021.119059
545
Downloads
3,442
Views
Citations
An Identical Inputs-Adaptive Filter for the Detection of Signal’s Breakdown Points
(Articles)
Mohammed Siddig H. Mohammed
,
Kim Ki-Seong
World Journal of Engineering and Technology
Vol.5 No.2
,May 11, 2017
DOI:
10.4236/wjet.2017.52018
1,441
Downloads
2,274
Views
Citations
A Study on the Relationship between Customer Participation, Perceived Control and Customer Equity—Collecting Samples from Financial Industry
(Articles)
Congjie Yang
,
Jingyin He
American Journal of Industrial and Business Management
Vol.8 No.3
,March 30, 2018
DOI:
10.4236/ajibm.2018.83053
990
Downloads
2,907
Views
Citations
Analysis of Factors Affecting the Stickiness of Freight Forwarders Based on Customer Experience
(Articles)
Bin Yang
,
Jian Xue
American Journal of Industrial and Business Management
Vol.10 No.2
,February 20, 2020
DOI:
10.4236/ajibm.2020.102025
1,282
Downloads
4,674
Views
Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited
(Articles)
Emmanuel Sena Gohoho
,
Michael Kwasi Dzikunu
,
Amewu Attah
,
Alfred Ofori-Abebrese
Open Journal of Social Sciences
Vol.10 No.6
,June 16, 2022
DOI:
10.4236/jss.2022.106002
176
Downloads
1,274
Views
Citations
Key Elements of Customer Trust towards Retaining Customers of Telecommunication Companies in Tanzania
(Articles)
Liliane Pasape
Journal of Service Science and Management
Vol.15 No.4
,August 9, 2022
DOI:
10.4236/jssm.2022.154028
186
Downloads
1,293
Views
Citations
Impact of the Bank’s Image and Reputation on Customer’s Loyalty through Customer’s Trust: A Case of Commercial Banks in Ho Chi Minh City
(Articles)
Vo Tan Phong
,
Vo Mai Duc Anh
Open Journal of Business and Management
Vol.11 No.5
,September 28, 2023
DOI:
10.4236/ojbm.2023.115145
160
Downloads
935
Views
Citations
Privatization and Employment in Post-Communist Countries
(Articles)
Chang Liu
,
Yasunori Ishii
Theoretical Economics Letters
Vol.4 No.7
,August 8, 2014
DOI:
10.4236/tel.2014.47073
3,278
Downloads
4,107
Views
Citations
Parametric Characterization of an Industrial Production Technology: The Canadian Sawmilling Industry’s Case
(Articles)
Asghedom Ghebremichael
Open Journal of Social Sciences
Vol.4 No.1
,January 29, 2016
DOI:
10.4236/jss.2016.41015
3,798
Downloads
4,642
Views
Citations
A Survey and Research on Woolworths Customer Satisfaction
(Articles)
Yining Wang
American Journal of Industrial and Business Management
Vol.12 No.5
,May 27, 2022
DOI:
10.4236/ajibm.2022.125052
750
Downloads
8,646
Views
Citations
Beyond Customer Churn: Generating Personalized Actions to Retain Customers in a Retail Bank by a Recommender System Approach
(Articles)
Michele Gorgoglione
,
Umberto Panniello
Journal of Intelligent Learning Systems and Applications
Vol.3 No.2
,April 8, 2011
DOI:
10.4236/jilsa.2011.32011
8,795
Downloads
16,580
Views
Citations
This article belongs to the Special Issue on
Intelligent Learning Systems in Banking and Finance
The Empirical Research of Factors Influencing Share of Wallet in the B2B Market
(Articles)
Aiwu Cheng
,
Lei Han
,
Cheng Cao
Journal of Service Science and Management
Vol.4 No.2
,June 16, 2011
DOI:
10.4236/jssm.2011.42020
8,567
Downloads
16,383
Views
Citations
A Novel Hybrid Approach to Estimate Customer Interruption Costs for Industry Sectors
(Articles)
Sinan Kufeoglu
,
Matti Lehtonen
Engineering
Vol.5 No.10A
,October 24, 2013
DOI:
10.4236/eng.2013.510A006
3,736
Downloads
5,800
Views
Citations
This article belongs to the Special Issue on
Power and Electrical Engineering
Applying a SERVQUAL Model to Measure the Impact of Service Quality on Customer Loyalty among Local Saudi Banks in Riyadh
(Articles)
Abbas N. Albarq
American Journal of Industrial and Business Management
Vol.3 No.8
,December 23, 2013
DOI:
10.4236/ajibm.2013.38079
9,399
Downloads
17,381
Views
Citations
Strategic Modeling for the Characterization of the Conditions That Allow the Anticipation of the Consumer’s Requests*
(Articles)
Carlos Alberto Fróes Lima
,
Bernardo Marega Luz
,
Sílvia Tamada Takemoto
,
Paulo Barisson Jr.
,
Roberto Antônio Terencio Tezzin
,
Luciano E. A. Peres
,
Fabiana Nogueira Gamba M. dos Santos
,
Tales Neves Anarelli
,
Andrea Florencio da Silva
Open Journal of Social Sciences
Vol.3 No.10
,October 27, 2015
DOI:
10.4236/jss.2015.310021
4,450
Downloads
5,902
Views
Citations
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