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Beyond Customer Churn: Generating Personalized Actions to Retain Customers in a Retail Bank by a Recommender System Approach
(Articles)
Michele Gorgoglione
,
Umberto Panniello
Journal of Intelligent Learning Systems and Applications
Vol.3 No.2
,April 8, 2011
DOI:
10.4236/jilsa.2011.32011
7,952
Downloads
14,772
Views
Citations
This article belongs to the Special Issue on
Intelligent Learning Systems in Banking and Finance
The Influence of Relationship Characters on Switching Cost: The Moderating Role of Customer Characters
(Articles)
Yong Zhang
,
Min Hou
,
Hui Li
,
Qiong Yao
American Journal of Industrial and Business Management
Vol.6 No.3
,March 31, 2016
DOI:
10.4236/ajibm.2016.63031
2,180
Downloads
2,654
Views
Citations
A Numerical Approach to the Customer Lifetime Value
(Articles)
Darkhijav Bayanjargal
,
Rentsen Enkhbat
,
Batsukh Davaasuren
iBusiness
Vol.10 No.2
,June 7, 2018
DOI:
10.4236/ib.2018.102005
725
Downloads
1,924
Views
Citations
Assessing the Impact of Sanitation on Customer Retention: A Survey of Restaurants in the Tamale Metropolis
(Articles)
Salam Abubakari
,
Karim Ankrah Mohammed
,
Ibrahim Nshinmi Iddrisu
Open Access Library Journal
Vol.6 No.12
,December 27, 2019
DOI:
10.4236/oalib.1105967
422
Downloads
926
Views
Citations
Strategies for Enrollment Managers at Historically Black Colleges and Universities: A Single Case Study
(Articles)
Johnny B. McDonald
,
Charles R. Needham
Open Journal of Business and Management
Vol.8 No.3
,May 29, 2020
DOI:
10.4236/ojbm.2020.83084
174
Downloads
409
Views
Citations
Exploring the Impact of Switching Costs on Customer Retention in the Technology Standard Competition Market
(Articles)
Yong Zhang
,
Xi Chen
,
Yuhong Zhao
,
Qiong Yao
Journal of Service Science and Management
Vol.7 No.4
,August 13, 2014
DOI:
10.4236/jssm.2014.74024
3,647
Downloads
4,477
Views
Citations
Factors That Restrict or Support Retention among RN-to-BSN Nursing Students: A Replication Study
(Articles)
Brelinda Kern
Open Journal of Nursing
Vol.4 No.4
,April 18, 2014
DOI:
10.4236/ojn.2014.44034
5,678
Downloads
8,255
Views
Citations
A Study on the Relationship between Customer Participation, Perceived Control and Customer Equity—Collecting Samples from Financial Industry
(Articles)
Congjie Yang
,
Jingyin He
American Journal of Industrial and Business Management
Vol.8 No.3
,March 30, 2018
DOI:
10.4236/ajibm.2018.83053
646
Downloads
1,198
Views
Citations
Analysis of Factors Affecting the Stickiness of Freight Forwarders Based on Customer Experience
(Articles)
Bin Yang
,
Jian Xue
American Journal of Industrial and Business Management
Vol.10 No.2
,February 20, 2020
DOI:
10.4236/ajibm.2020.102025
377
Downloads
894
Views
Citations
Suitability of Soil Water Retention Characteristic Models (SWRC) in Regions and Soil Depth
(Articles)
Vitalis K. Too
,
Christian T. Omuto
,
Elijah K. Biamah
,
John P. O. Obiero
Journal of Water Resource and Protection
Vol.11 No.6
,June 26, 2019
DOI:
10.4236/jwarp.2019.116044
365
Downloads
737
Views
Citations
Review of Soil Water Retention Characteristic (SWRC) Models between Saturation and Oven Dryness
(Articles)
Vitalis K. Too
,
Christian T. Omuto
,
Elijah K. Biamah
,
John P. Obiero
Open Journal of Modern Hydrology
Vol.4 No.4
,October 21, 2014
DOI:
10.4236/ojmh.2014.44017
5,812
Downloads
6,899
Views
Citations
Biochar Source and Application Rate Effects on Soil Water Retention Determined Using Wetting Curves
(Articles)
Katy E. Brantley
,
Kristofor R. Brye
,
Mary C. Savin
,
David E. Longer
Open Journal of Soil Science
Vol.5 No.1
,January 8, 2015
DOI:
10.4236/ojss.2015.51001
5,482
Downloads
7,612
Views
Citations
Long-Term Effects of Alternative Residue Management Practices on Soil Water Retention in a Wheat-Soybean, Double-Crop System in Eastern Arkansas
(Articles)
Ryan Norman
,
Kristofor R. Brye
,
Edward E. Gbur
,
Pengyin Chen
,
John Rupe
Open Journal of Soil Science
Vol.5 No.9
,September 15, 2015
DOI:
10.4236/ojss.2015.59020
3,866
Downloads
4,457
Views
Citations
Suprapubic Cystostomy at Urological Emergency Unit of CHU-YO, Ouagadougou, Burkina Faso: Indications, Technique and Complications
(Articles)
Barnabé Zango
,
Fasnéwindé A. Kaboré
,
Moussa Kaboré
,
Brahima Kirakoya
,
Bienvenue D. Ky
,
Boukary Kabré
,
Clôtaire Alexis Marie Kiemdiba Donega Yameogo
,
Adama Ouattara
,
Timothée Kambou
Open Journal of Urology
Vol.6 No.4
,April 22, 2016
DOI:
10.4236/oju.2016.64013
2,265
Downloads
2,733
Views
Citations
Epidemiology of Urological Emergencies at the Regional University Hospital Center of Ouahigouya, Burkina Faso
(Articles)
Mamadou Tiéoulé Traore
,
Clôtaire Alexis Marie Kiemdiba Donega Yameogo
,
Moussa Kabore
,
Souleymane Ouedraogo
Open Journal of Urology
Vol.10 No.6
,May 13, 2020
DOI:
10.4236/oju.2020.106020
129
Downloads
220
Views
Citations
The Empirical Research of Factors Influencing Share of Wallet in the B2B Market
(Articles)
Aiwu Cheng
,
Lei Han
,
Cheng Cao
Journal of Service Science and Management
Vol.4 No.2
,June 16, 2011
DOI:
10.4236/jssm.2011.42020
7,851
Downloads
14,530
Views
Citations
A Novel Hybrid Approach to Estimate Customer Interruption Costs for Industry Sectors
(Articles)
Sinan Kufeoglu
,
Matti Lehtonen
Engineering
Vol.5 No.10A
,October 24, 2013
DOI:
10.4236/eng.2013.510A006
3,250
Downloads
4,757
Views
Citations
This article belongs to the Special Issue on
Power and Electrical Engineering
Applying a SERVQUAL Model to Measure the Impact of Service Quality on Customer Loyalty among Local Saudi Banks in Riyadh
(Articles)
Abbas N. Albarq
American Journal of Industrial and Business Management
Vol.3 No.8
,December 23, 2013
DOI:
10.4236/ajibm.2013.38079
7,286
Downloads
11,462
Views
Citations
Study on Effects of Regulation by Switching Costs in Mobile Communication Consumption of College Students
(Articles)
Ninghui Xie
,
Chunyu Zhao
,
Defeng Yang
Journal of Service Science and Management
Vol.7 No.6
,December 16, 2014
DOI:
10.4236/jssm.2014.76041
2,907
Downloads
3,457
Views
Citations
Strategic Modeling for the Characterization of the Conditions That Allow the Anticipation of the Consumer’s Requests*
(Articles)
Carlos Alberto Fróes Lima
,
Bernardo Marega Luz
,
Sílvia Tamada Takemoto
,
Paulo Barisson Jr.
,
Roberto Antônio Terencio Tezzin
,
Luciano E. A. Peres
,
Fabiana Nogueira Gamba M. dos Santos
,
Tales Neves Anarelli
,
Andrea Florencio da Silva
Open Journal of Social Sciences
Vol.3 No.10
,October 27, 2015
DOI:
10.4236/jss.2015.310021
4,080
Downloads
4,789
Views
Citations
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