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A Novel Hybrid Approach to Estimate Customer Interruption Costs for Industry Sectors
(Articles)
Sinan Kufeoglu
,
Matti Lehtonen
Engineering
Vol.5 No.10A
,October 24, 2013
DOI:
10.4236/eng.2013.510A006
3,726
Downloads
5,781
Views
Citations
This article belongs to the Special Issue on
Power and Electrical Engineering
A Reliability Impact and Assessment of Distributed Generation Integration to Distribution System
(Articles)
Atthapol Ngaopitakkul
,
Chaichan Pothisarn
,
Sulee Bunjongjit
,
Boonlert Suechoey
,
Chaiyo Thammart
,
Auttarat Nawikavatan
Energy and Power Engineering
Vol.5 No.4B
,November 13, 2013
DOI:
10.4236/epe.2013.54B199
5,943
Downloads
9,298
Views
Citations
Selective Termination of Pregnancy: About a Case of Anencephaly on a Bi-Chorial Twin Pregnancy
(Articles)
C. Tshabu Aguemon
,
S. Lokossou
,
M. Ogoudjobi
,
S. Kamga
,
B. Matabishi
,
M. Diab
,
M. Sinou
Open Journal of Obstetrics and Gynecology
Vol.8 No.4
,April 10, 2018
DOI:
10.4236/ojog.2018.84034
1,025
Downloads
3,136
Views
Citations
COVID-19 and HIV Treatment Interruption: A Case Study of the AIDS Support Organization (TASO) Mbale Clinic
(Articles)
Bonniface Oryokot
,
Andrew Kazibwe
,
Abraham Ignatius Oluka
,
Yunus Miya
,
Michael Bernard Etukoit
World Journal of AIDS
Vol.11 No.4
,December 31, 2021
DOI:
10.4236/wja.2021.114015
213
Downloads
1,165
Views
Citations
Customer Satisfaction, Switching Costs and Customer Loyalty: An Empirical Study on the Mobile Telecommunication Service
(Articles)
Noa Willys
American Journal of Industrial and Business Management
Vol.8 No.4
,April 28, 2018
DOI:
10.4236/ajibm.2018.84070
3,372
Downloads
10,567
Views
Citations
Factors Affecting Treatment Interruption among TB Patients in Lagos Nigeria: Is There Any Need for Treatment Supporters?
(Articles)
Olusola Adedeji Adejumo
,
Olusoji James Daniel
,
Andrew Folarin Otesanya
,
Temitope Ashipa
,
Esther Ngozi Adejumo
,
Husseine A. Abdur-Razzaq
International Journal of Clinical Medicine
Vol.7 No.6
,June 23, 2016
DOI:
10.4236/ijcm.2016.76042
2,578
Downloads
4,889
Views
Citations
Does the Type of Dive Mask Matter to a Shark?
(Articles)
Erich Ritter
,
Raid Amin
,
Ellie Farquhar
Open Journal of Animal Sciences
Vol.10 No.3
,July 30, 2020
DOI:
10.4236/ojas.2020.103040
358
Downloads
1,273
Views
Citations
The Development and Validation of Customer Satisfaction Questionnaire in the Nigerian Hospitality Industry
(Articles)
Abba D. Haruna
,
Damian D. Osa-Afiana
Open Access Library Journal
Vol.9 No.8
,August 2, 2022
DOI:
10.4236/oalib.1108874
136
Downloads
1,153
Views
Citations
An Optimal Control Approach to Customer Lifetime Value
(Articles)
Darkhijav Bayanjargal
,
Batsukh Davaasuren
iBusiness
Vol.12 No.4
,December 23, 2020
DOI:
10.4236/ib.2020.124011
421
Downloads
1,306
Views
Citations
Do Customer Loyalty Programs Really Work in Airlines Business?—A Study on Air Berlin
(Articles)
Muhammed Zakir Hossain
,
Habiba Kibria
,
Saraj Farhana
Journal of Service Science and Management
Vol.10 No.4
,July 25, 2017
DOI:
10.4236/jssm.2017.104029
4,012
Downloads
12,743
Views
Citations
Being in limbo: The experience of critical illness in intensive care and beyond
(Articles)
Agness C. Tembo
,
Vicki Parker
,
Isabel Higgins
Open Journal of Nursing
Vol.2 No.3
,September 28, 2012
DOI:
10.4236/ojn.2012.23041
6,351
Downloads
11,435
Views
Citations
A Framework for Improving Customer Loyalty at Retailers in Jeddah City: A Case Study
(Articles)
Hemaid Alsulami
American Journal of Industrial and Business Management
Vol.11 No.9
,September 18, 2021
DOI:
10.4236/ajibm.2021.119059
534
Downloads
3,379
Views
Citations
After-Sales Service and Customer Satisfaction in the Automobile Industry in an Emerging Economy
(Articles)
Charles Adusei
,
Isaac Tweneboah-Koduah
Open Access Library Journal
Vol.6 No.1
,January 25, 2019
DOI:
10.4236/oalib.1105167
1,826
Downloads
17,008
Views
Citations
Customer Relationship Management as a Tool for Improving Customer Loyalty in the Banking Industry: An Empirical Study of Guaranty Trust Bank PLC Situated within the Central Business District, FCT Abuja, Nigeria
(Articles)
Yakubu Yari Kate Dazagbyilo
,
Shuiping Shang
,
Obodo Chidiebube Emmanuel
,
Kalissa Fatoumata Kir
Open Journal of Business and Management
Vol.9 No.5
,September 14, 2021
DOI:
10.4236/ojbm.2021.95124
552
Downloads
3,209
Views
Citations
Customers Satisfaction on Robots, Artificial Intelligence and Service Automation (RAISA) in the Hotel Industry: A Comprehensive Review
(Articles)
Fei Wu
,
Nadezda Sorokina
,
Eka Diraksa Putra
Open Journal of Business and Management
Vol.11 No.3
,May 31, 2023
DOI:
10.4236/ojbm.2023.113069
375
Downloads
2,283
Views
Citations
Research Model of Churn Prediction Based on Customer Segmentation and Misclassification Cost in the Context of Big Data
(Articles)
Yong Liu
,
Yongrui Zhuang
Journal of Computer and Communications
Vol.3 No.6
,June 4, 2015
DOI:
10.4236/jcc.2015.36009
6,120
Downloads
8,093
Views
Citations
Perception and Preferences of Consumers in the Retail Sector: A Case Study in the City of Loja-Ecuador
(Articles)
Max Boada
,
Maria Boada
,
Francisco Morocho
Open Journal of Business and Management
Vol.11 No.3
,May 31, 2023
DOI:
10.4236/ojbm.2023.113074
148
Downloads
1,472
Views
Citations
A Study on the Relationship between Customer Participation, Perceived Control and Customer Equity—Collecting Samples from Financial Industry
(Articles)
Congjie Yang
,
Jingyin He
American Journal of Industrial and Business Management
Vol.8 No.3
,March 30, 2018
DOI:
10.4236/ajibm.2018.83053
986
Downloads
2,861
Views
Citations
Analysis of Factors Affecting the Stickiness of Freight Forwarders Based on Customer Experience
(Articles)
Bin Yang
,
Jian Xue
American Journal of Industrial and Business Management
Vol.10 No.2
,February 20, 2020
DOI:
10.4236/ajibm.2020.102025
1,263
Downloads
4,544
Views
Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited
(Articles)
Emmanuel Sena Gohoho
,
Michael Kwasi Dzikunu
,
Amewu Attah
,
Alfred Ofori-Abebrese
Open Journal of Social Sciences
Vol.10 No.6
,June 16, 2022
DOI:
10.4236/jss.2022.106002
168
Downloads
1,222
Views
Citations
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