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ISSN
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Strategies Hospital Manager Use to Improve Customer Services
(Articles)
Delores J. Leonard
,
Charles Needham
Open Journal of Business and Management
Vol.8 No.2
,March 23, 2020
DOI:
10.4236/ojbm.2020.82051
432
Downloads
931
Views
Citations
A Study on the Relationship between Customer Participation, Perceived Control and Customer Equity—Collecting Samples from Financial Industry
(Articles)
Congjie Yang
,
Jingyin He
American Journal of Industrial and Business Management
Vol.8 No.3
,March 30, 2018
DOI:
10.4236/ajibm.2018.83053
646
Downloads
1,198
Views
Citations
Analysis of Factors Affecting the Stickiness of Freight Forwarders Based on Customer Experience
(Articles)
Bin Yang
,
Jian Xue
American Journal of Industrial and Business Management
Vol.10 No.2
,February 20, 2020
DOI:
10.4236/ajibm.2020.102025
377
Downloads
894
Views
Citations
Severe External Genitalia Lesion by Firearm: A Case Report
(Articles)
Mahamat Ali Mahamat
,
Sidi Sougui
,
Choua Ouchemi
,
Olivier Ngaringuem
,
Mohamed Jalloh
,
Lamine Niang
,
Serigne M. Gueye
Open Journal of Urology
Vol.5 No.10
,October 21, 2015
DOI:
10.4236/oju.2015.510030
3,588
Downloads
3,994
Views
Citations
External Genitalia Gangrene: Clinical, Therapeutic Aspects and Prognosis at University Hospital Souro Sanou of Bobo Dioulasso (Burkina Faso)
(Articles)
Timothée Kambou
,
Adama Ouattara
,
Abdoulkarim Paré
,
Brahima Kirakoya
,
Fasnéwindé Aristide Kaboré
,
Hassan Dogo
,
Hamidou Bako
Open Journal of Urology
Vol.7 No.12
,December 5, 2017
DOI:
10.4236/oju.2017.712028
639
Downloads
1,046
Views
Citations
Squamous Cell Carcinoma of the External Ear in a Child
(Articles)
Waheed Rahman
,
Rashid Sheikh
,
Hassen Mohammed
,
Zeynel Abidin Dogan
Int'l J. of Otolaryngology and Head & Neck Surgery
Vol.4 No.5
,August 31, 2015
DOI:
10.4236/ijohns.2015.45057
3,892
Downloads
4,687
Views
Citations
Numerical Analysis of the Effect of Temperature and External Optical Feedback Variation on the Output Characteristics of External Cavity Semiconductor Laser Based Fiber Bragg Gratings
(Articles)
Hisham K. Hisham
Open Access Library Journal
Vol.2 No.12
,December 8, 2015
DOI:
10.4236/oalib.1102131
1,072
Downloads
1,460
Views
Citations
Contrast Sensitivity and Eye Drops
(Articles)
Theodosios Chatzibalis
,
Konstantinos Stamoulas
,
Athanasios Karamitsos
,
Diamantis Almaliotis
,
Vasiliki Mirtsou-Fidani
,
Nikolaos Georgiadis
,
Vasileios Karampatakis
Open Journal of Ophthalmology
Vol.2 No.3
,August 24, 2012
DOI:
10.4236/ojoph.2012.23013
3,596
Downloads
5,954
Views
Citations
Treatment of Vertically Unstable Sacral Fractures with Pelvic External Fixation and Skeletal Traction
(Articles)
Xueyuan Wu
,
Hongbin Zhu
,
Heng Du
,
Wei Ma
,
Chihua Guo
Surgical Science
Vol.4 No.4
,April 9, 2013
DOI:
10.4236/ss.2013.44043
4,569
Downloads
6,739
Views
Citations
Fault Tolerance Limits and Input Stimulus Selection Using an Implemented FPGA-Based Testing System
(Articles)
Papakostas K. Dimitrios
,
Pouros P. Sotirios
,
Vassios D. Vassilios
Journal of Computer and Communications
Vol.2 No.13
,November 19, 2014
DOI:
10.4236/jcc.2014.213003
2,357
Downloads
2,723
Views
Citations
Flail Chest Associated with a Simple Fall and Successful External Tamponade Application in a Pediatric Case
(Short Report)
Ismail Altintop
,
Nurcan Gunarli
,
Mithat Fazlioglu
Case Reports in Clinical Medicine
Vol.3 No.12
,December 24, 2014
DOI:
10.4236/crcm.2014.312139
2,635
Downloads
3,056
Views
Citations
Trauma to the Male External Genitalia: Epidemiology, Diagnosis and Therapeutic Aspects at Yalgado Ouedraogo Teaching Hospital of Ouagadougou
(Articles)
Barnabé Zango
,
Fasnéwindé A. Kabore
,
Abdoul Karim Pare
,
Brahima Kirakoya
,
Adama Ouattara
,
Cyprien Zare
,
Clôtaire Alexis Marie Kiemdiba Donega Yameogo
Open Journal of Urology
Vol.5 No.7
,July 20, 2015
DOI:
10.4236/oju.2015.57016
2,427
Downloads
2,821
Views
Citations
Trauma of External Genitalia by Firearm: Therapeutic Strategy and Result, about a Case at CHU-YO, Ouagadougou, Burkina Faso
(Articles)
Clôtaire Alexis Marie Kiemdiba Donega Yameogo
,
Brahima Kirakoya
,
Moussa Kaboré
,
Fasnéwindé A. Kaboré
,
Bienvenue D. Ky
,
Boukary Kabré
,
Barnabé Zango
Open Journal of Urology
Vol.6 No.4
,April 22, 2016
DOI:
10.4236/oju.2016.64012
1,660
Downloads
1,976
Views
Citations
Beyond Customer Churn: Generating Personalized Actions to Retain Customers in a Retail Bank by a Recommender System Approach
(Articles)
Michele Gorgoglione
,
Umberto Panniello
Journal of Intelligent Learning Systems and Applications
Vol.3 No.2
,April 8, 2011
DOI:
10.4236/jilsa.2011.32011
7,952
Downloads
14,772
Views
Citations
This article belongs to the Special Issue on
Intelligent Learning Systems in Banking and Finance
The Empirical Research of Factors Influencing Share of Wallet in the B2B Market
(Articles)
Aiwu Cheng
,
Lei Han
,
Cheng Cao
Journal of Service Science and Management
Vol.4 No.2
,June 16, 2011
DOI:
10.4236/jssm.2011.42020
7,851
Downloads
14,530
Views
Citations
A Novel Hybrid Approach to Estimate Customer Interruption Costs for Industry Sectors
(Articles)
Sinan Kufeoglu
,
Matti Lehtonen
Engineering
Vol.5 No.10A
,October 24, 2013
DOI:
10.4236/eng.2013.510A006
3,250
Downloads
4,757
Views
Citations
This article belongs to the Special Issue on
Power and Electrical Engineering
Applying a SERVQUAL Model to Measure the Impact of Service Quality on Customer Loyalty among Local Saudi Banks in Riyadh
(Articles)
Abbas N. Albarq
American Journal of Industrial and Business Management
Vol.3 No.8
,December 23, 2013
DOI:
10.4236/ajibm.2013.38079
7,286
Downloads
11,463
Views
Citations
Study on Effects of Regulation by Switching Costs in Mobile Communication Consumption of College Students
(Articles)
Ninghui Xie
,
Chunyu Zhao
,
Defeng Yang
Journal of Service Science and Management
Vol.7 No.6
,December 16, 2014
DOI:
10.4236/jssm.2014.76041
2,907
Downloads
3,457
Views
Citations
Strategic Modeling for the Characterization of the Conditions That Allow the Anticipation of the Consumer’s Requests*
(Articles)
Carlos Alberto Fróes Lima
,
Bernardo Marega Luz
,
Sílvia Tamada Takemoto
,
Paulo Barisson Jr.
,
Roberto Antônio Terencio Tezzin
,
Luciano E. A. Peres
,
Fabiana Nogueira Gamba M. dos Santos
,
Tales Neves Anarelli
,
Andrea Florencio da Silva
Open Journal of Social Sciences
Vol.3 No.10
,October 27, 2015
DOI:
10.4236/jss.2015.310021
4,080
Downloads
4,789
Views
Citations
The Influence of Relationship Characters on Switching Cost: The Moderating Role of Customer Characters
(Articles)
Yong Zhang
,
Min Hou
,
Hui Li
,
Qiong Yao
American Journal of Industrial and Business Management
Vol.6 No.3
,March 31, 2016
DOI:
10.4236/ajibm.2016.63031
2,180
Downloads
2,654
Views
Citations
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