[1]
|
Thompson, I. E. (1994). Nursing ethics. (3rd ed.). Tokyo. Appleton & Lange.
|
[2]
|
Richmond, I., & Roberson, E. (1995). The customer is always right: patients’ perceptions of psychiatric nursing action. Journal of Nursing Care Quality, 9: 36-43.
|
[3]
|
Meehan, T. (1995). Development of an instrument to assess consumer satisfaction with mental health services and treatment. The Rozelle Hospital, Sidney. In – house Publication.
|
[4]
|
Mensah, K.& Opoku, S. (1994). Report on quality assurance. Wa Hospital, Ghana.
|
[5]
|
Morrison, P. (1991). The caring attitude in nursing practice: a repertory grid study of trained nurses’ perceptions. Nurse Education Today, 11 (1) 3-12.
|
[6]
|
Younge, O., Molzahn, A. (2000). Exceptional non-tradi- tional caring practices of nurses. Scandinavian Journal of Caring Sciences, 16 (4) 399-405.
|
[7]
|
Walsh, K., Kowanko, I. (2002). Nurses’ and Patients’ pereceptions of dignity. International Journal Of Nursing Practice, 8 (3) 143-151.
|
[8]
|
Attree, M. (1999). Patients’ and relatives’ experiences and perspectives of ‘good’ and ‘not so good’quality care. Journal of Advanced Nursing, 33 (4) 456-466.
|
[9]
|
Ghana Statistical Service. (2000). National Population and Housing Census, Ghana.
|
[10]
|
Strauss, A., Corbin, J. (1990). Basics of qualitative research: Grounded theory, procedures and techniques (1st ed.). Sage Publications. Newsbury. California.
|
[11]
|
O’ Malley, P., Favaloro, R., Anderson, B., Anderson, M. L., Siewe, S., Keefer, N., & Riddle, K. (1991). Critical Care Nurse Perceptions of family needs. Heart and Lungs, 20 (2) 189-201.
|
[12]
|
Irurita, V. F. (1999). Factors affecting the quality of nursing care: The patient’s perspective. International Journal of Nursing Practice, 5: 86-94.
|
[13]
|
McNamara S. A. (1995). Perioperative Nurses’ Perceptions of caring practices. AORNJ. 61 (2): 337-388.
|
[14]
|
Dryden P. (2003). Introduction to Nurses House. Nurses House, April 2003.
|
[15]
|
Redfern, S. & Norman, I. (1999).Quality of Nursing care perceived by patients and their nurses: An application of the critical incident technique, part 2. Journal of Clinical Nursing, 8 (4) 414-421.
|
[16]
|
Larrabee, J.H., Janney, M. A, Ostrow, C.L, Withrow, M.L., Hobss, G.R., & Burant, C. (2003). Predicting Registered Nurse Job satisfaction and Intent to Leave.
|
[17]
|
Bowles, N., Mackintosh, C., & Torn, A. (2001). Nurses’ communication skills: an evaluation of the impact of solution- focused communication training. Journal of Advanced Nursing, 36 (3) 347-354.
|
[18]
|
Geanellos, R. (2002). Exploring the therapeutic potential of friendliness and friendships. Contemporary Nursing, 12 (3) 235-245.
|
[19]
|
Kritek, P. B. (2001). Rethinking the care environment: Luxury or necessity? American Association of Critical Care Nurses Clinical Issues. Advanced practice in acute critical care, 12 (3), 336-344.
|
[20]
|
O’ Brien M. E. (2003). Navy Nurse: A call to lay down my life. Journal of Christian Nurses, January, 2003.
|
[21]
|
Northouse P. G. and Northouse L. L. (1992). Health Communication: Strategies for Health Professionals.2nd Ed. Connecticut, Appleton & Lange.
|
[22]
|
Hupcey, J. E. (1999). Looking out for the patient and ourselves – the process of family integration into the ICU. Journal of Clinical Nursing, 8:253-262.
|
[23]
|
Parker, I., Georgaca, E., Harper, D., Mclaughlin, T., Stowel Smith, M. (1995). Deconstructing Psychopathology. London, Sage.
|
[24]
|
Meilman P. W. (2001). Human Resource Issues in University Health Services. Journal of Amercan College of Health, July 2001.
|
[25]
|
Holyoake, D. (1998). Observing nurse-patient interaction. Nursing Standard, 12 (29) 35-38.
|
[26]
|
Jewkes, R., Naeemah, A., &Zodumo, M.V. O. (1998). Why do nurses abuse patients? Reflections from South African Obstetric Services. Social Science and Medicine, Volume 47 (11) 1781-1795.
|