PSYCH> Vol.1 No.1, April 2010

The Impact of Emotional Intelligence on Nursing: An Overview

DownloadDownload as PDF (Size:96KB)  HTML    PP. 50-58  

ABSTRACT

In this paper we focus on the role that Emotional Intelligence has on nursing. We pay attention to both students and professionals and the role emotional intelligence has on emotional self-concept and burnout. Our studies with nursing students yield positive relations between the Clarity and Emotional Repair components of Perceived Emotional Intelligence and all scales of the self-concept scale. On the other hand, nursing professionals that have clear feelings about their emotions and situations that occur, and are capable of dealing with those emotions, have lower levels of stress in their work. Also, those nurses who show a high ability to curtail their negative emotional states and prolong positive emotional states show higher levels of overall health than those individuals who have trouble regulating their emotions. Our results imply that the emotional and cognitive dimensions have to be taken into account in future training programs for nursing professionals and students

Cite this paper

Landa, J. & López-Zafra, E. (2010). The Impact of Emotional Intelligence on Nursing: An Overview. Psychology, 1, 50-58. doi: 10.4236/psych.2010.11008.

References

[1] L. Cowin, “Measuring Nurses’ Self-Concept,” Western Journal of Nursing Research, Vol. 23, No. 3, 2001, pp. 313-325.
[2] J. D. Mayer, P. Salovey and D. Caruso, “Models of Emotional Intelligence,” Second Edition, In: Sternberg, R.J. Ed., Handbook of Intelligence, Cambridge, New York, 2000, pp. 396-420.
[3] J. D. Mayer and P. Salovey, “Qué es la Inteligencia Emocional?” In: Mestre, J.M., Navas and Fernández- Berrocal, P. (Coords.), Manual de Inteligencia Emocional, Pirámide, Madrid, 2007, pp. 25-45.
[4] P. Salovey, J. D. Mayer, S. Goldman, C. Turvey and T. Palfai, “Emotional Attention, Clarity and Repair: Exploring Emotional Intelligence Using the Trait Meta-Mood Scale,” In: Pennebaker, J.W. Ed., Emotion, Disclosure and Health, American Psychological Association, Washington, D.C., 1995, pp. 125-154.
[5] D. Freshwater and T. Stickley, “The Heart of the Art: Emotional Intelligence and Nursering Education,” Nursering Inquiry, Vol. 11, No. 2, 2004, pp. 91-98.
[6] M. Parker, “Aesthetic Ways in Day to Day Nursering,” In: Freshwater, D. Ed., Therapeutic Nursering, Sage, London, 2002, pp. 100-120.
[7] P. A. Parker and J. A. Kulik, “Burnout, Self a Supervisor-Rated Job Performance and Absenteeism among Nurses,” Journal of Behavioral Medicine, Vol. 18, No. 6, 1995, pp. 581-599.
[8] C. Cadman and J. Brewer, “Emotional Intelligence: A Vital Prerequisite for Recruitment in Nursering,” Journal of Nursering Management, Vol. 9, 2001, pp. 321-324.
[9] A. M. Calvalheiro, D. F. Moura Junior and A. C. Lopes, “Stress in Nurses Working in Intensive Care Units,” Revista Latino-Americana de Enfermagem, Vol. 16, No. 1, 2008, pp. 29-35.
[10] J. M. Augusto-Landa, M. P. Berrios-Martos, E. López-Zafra and M. C. Aguilar-Luzón, “Relación Entre Burnout e Inteligencia Emocional y su Impacto en Salud Mental, Bienestar y Satisfacción Laboral en Profesionales de Enfermería,” Ansiedad y Estrés, Vol. 12, 2006, pp. 479-493.
[11] J. M. Augusto-Landa, E. López-Zafra, M. P. Berrios- Martos and M. C. Aguilar-Luzón, “The Relationship Be-tween Emotional Intelligence, Occupational Stress and Health in Nurses: A Questionnaire Survey,” International Journal of Nursing Studies, Vol. 45, 2008, pp. 888-901.
[12] E. Lindop, “A Comparative Study of Stress between Pre and Post Project 2000 Students,” Journal of Advanced Nursing, Vol. 29, 1999, pp. 967-973.
[13] S. Moore, S. Lindquist and B. Katz, “Home Health Nurses: Stress, Self-Esteem, Social Intimacy and Job Satisfaction,” Home Care Provider, Vol. 2, 1997, pp. 135- 139.
[14] A. Aradilla, J. Tomas-Sabato and J. Limonero, “Emotional Intelligence and Death Anxiety in Nursing Students,” Abstracts Book of I International Congress on Emotional Intelligence, Malaga, September 19-20, 2007, pp. 19-21.
[15] D. Goleman, “Emotional Intelligence,” New York: Bantam, 1995.
[16] J. Sanz, F. Silva and M. D. Avia, “La Evaluación de Personalidad Desde el Modelo de Los, Cinco Grandes: El Inventario de Cinco—Factores NEO (NEO-FFI) de Costa y McGrae,” In Silva, F.F., Avances en Evaluación Psicológica, Promolibro, Valencia, 1999, pp. 169-235.
[17] P. Fernández-Berrocal, R. Alcaide, N. Extremera and D. A. Pizarro “The Role of Emotional Intelligence in Anxiety and Depression among Adolescents,” Individual Differences Research, Vol. 4, 2006, pp. 16-27.
[18] B. Montes-Berges and J. M. Augusto, “Exploring the Relationship Between Perceived Emotional Intelligence, Coping, Social Support a Mental Health in Nursing Stu-dents,” Journal of Psychiatric and Mental Health Nursing, Vol. 14, 2007, pp. 163-171.
[19] A. Komblit and Mendes-Diz, “El Burnout en el Personal de Enfermería de Unidades de Cuidados Intensivos,” Estudios del Trabajo, Vol. 16, 1998, pp. 1- 25.
[20] E. P. Anderson, “The Perceptions of Student Nurses and Their Perceptions of Professional Nursing during their Nurse Training Programme,” Journal of Advanced Nursing, Vol. 18, No. 5, 1993, pp. 808-815.
[21] S. H. Hamaideh, M. T. Mrayyan, R. Mudallal, G. I. Faouri and N. A. Khasawneh, “Jordanian Nurses’ job Stressors and Social Support,” International Nursing Review, Vol. 55, No. 1, 2008, pp. 40-47.
[22] K. Horneffer, “Students’ Self-Concepts: Implications for Promoting Self-Care within the Nursing Curriculum,” Journal of Nursing Education, Vol. 45, No. 8, 2006, pp. 311-316.
[23] M. Newman, “Health as Expanding Consciousness,” Jones and Bartlett, Boston 1994.
[24] D. Arthur and J. Randle, “The Professional Self-Concept of Nurses: A Review of Literature form 1992-2006,” Australian Journal of Advanced Nursing, Vol. 24, No. 3, 2007, pp. 60-64.
[25] P. y Salovey and J. D. Mayer, “Emotional Intelligence,” Imagination, Cognition and Personality, Vol. 9, 1990, pp. 185-211.
[26] M. A. Freeman, E. V. Hennessy and D. M. Marzullo, “Defensive Evaluation of Antismoking Messages among College-Age Smokers: The Role of Possible Selves,” Health Psychology, Vol. 20, 2001, pp. 424-433.
[27] N.Humpel and P. Caputi, “Exploring the Relationship between Work Stress, Years of Experience and Emotional Competency Using a Simple of Australian Mental Health Nurses,” Journal of Psychiatric and Mental Health Nurs-ing, Vol. 8, 2001, pp. 39-403.
[28] J. M. Augusto-Landa, M. C. Aguilar, M. F. Salguero and E. López-Zafra, “El Papel de la Inteligencia Emocional Percibida Sobre la Autoeficacia General y Competencia Percibida,” In P. Fernández-Berrocal (coord.), Avances en el Estudio de la Inteligencia Emocional, Fundación Marcelino Botín, Santander, 2009, pp. 18-189.
[29] C. Maslach, “Burned-Out,” Human Behavior, Vol. 5, No. 9, 1976, pp. 16-22.
[30] J. Garanto, “Las Actitudes Hacia sí Mismo y su Medi- ción,” EU, Temas de Psicología nº 7, Barcelona, 1984.
[31] C. Maslach and S. E. Jackson, “The Measurement of Experienced Burnout,” Journal of Occupational Behavior, Vol. 2, 1981, pp. 99-113.
[32] J. D. y Mayer and P. Salovey, “What is Emotional Intel-ligence?” In Salovey, P., Sluyter, y D., Eds., “Emotional Development and Emotional Intelligence: Implications for Educators, Basic Books, New York, 1997, pp. 3-31.
[33] C. Cherniss, “Profesional Burnout in Human Service Organizations,” Praeger Publishers, New York, 1980.
[34] J. F. Thayer, L. A. Rossy, E. Ruiz-Padial and B. H. John-sen, “Gender Differences in the Relaionship between Emocional Regulation and Depressive Symptons,” Cognitive Therapy and Research, Vol. 27, 2003, pp. 349-364.
[35] S. Cottrell, “Occupational Stress and Job Satisfaction in Mental Health Nursering: Focused Interventions through Evidence Based Assessment,” Journal of Psychiatric and Mental Health Nursering, Vol. 8, 2001, pp. 157-164.
[36] E. Demeuroti, A. D. Brakker and W. B. Schauferi, “A Model of Burnout and Life Satisfaction amongst Nurses,” Journal Advanced Nursing, Vol. 32, No. 2, 2000, pp. 24-38.
[37] R. Kalish, “La Vejez: Perspectivas Sobre el Desarrollo Humano,” Pirámide, Madrid, 1983.
[38] G. Stevens and P. O’Neill, “Expectation and Burnout in the Developmental Disabilities Field,” American Journal of Community Psychology, Vol. 11, 1983, pp. 615-627.
[39] H. Peplau, “Interpersonal Relations in Nursering,” Macmillan, London, 1992.
[40] M. A. Collins, “The Relations of Work Stress, Hardiness and Burnout among Full-Time Hospital Staff Nurses,” Journal for Nurses in Staff Development, Vol. 12 No. 2, 1996, pp. 71-75.
[41] F. Avalos, I. Giménez and J. M. Molina, “Burnout en Enfermería de Atención Hospitalaria,” Enfermería Clínica, Vol. 15, No. 5, 2005, pp. 275-282.
[42] R. Albaladejo, R. Villanueva, P. Ortega, P. Astasio, M. E. Cale and V. Domínguez, “Burnout Sindrome among Nursing Staff at a Hospital in Madrid,” Revista Española de Salud Pública, Vol. 78, 2004, pp. 505-516.
[43] J. M. Augusto-Landa, E. López-Zafra, M. C. Aguilar- Luzón and M. F. Salguero de Ugarte, “Predictive Validity of Perceived Emotional Intelligence on Nursing Students’ Self-Concept,” Nurse Education Today, Vol. 29, 2009, pp. 801-808.
[44] R. C. Wylie, “The Self-Concept, Vol. II: Theory and Re-search on Selected Topics,” University of Nebraska Press, London, 1979.
[45] S. J. Marchago, “Programa de Actividades Para el Desarrollo de la Autoestima,” Escuela Española, Madrid, Vol. 2, 1997.
[46] D. F. Polit and B. P. Hungler, “Investigación Científica en Ciencias de la Salud: Principios y Métodos,” 6ª Edicción, McGraw-Hill Interamericana, México, 2000.
[47] S. Harter, “Issues in the Assessment of the Self-Concept of Children and Adolescents,” In Greca, A.M. Ed., Through the Eyes of the Child: Obtaining Self-Reports from Children and Adolescents, Allyn and Bacon, Boston, 1990, pp. 292-325.
[48] M. M. Durán, A. Rodríguez and L. Fernández, “Prevalencia del Síndrome del Quemadoy Estudio de Factores Relacionados en las Enfermeras del CHUVI (Complexo Hospitalario Universitario de Vigo),” Enfermeria Global, Vol. 8, 2006, pp. 1-18.
[49] C. Maslach and S. E. Jackson, “Burnout Research in the Social Services: A Critique,” Journal of Social Service Research, Vol. 10, 1986, pp. 95-105.
[50] R. L. Simpson and A. J. Keegan, “How Connected are You? Employing Emotional Intelligence in a High Tech World,” Nursering Administration Quaterly, Vol. 26, No. 2, 2002, pp. 80-86.
[51] Y. M. Chen, S. H. Chen, C. Y. Tsai and L. Y. Lo, “Role Stress and Job Satisfaction for Nurse Specialists,” Journal of Advanced Nursing, Vol. 59, No. 5, 2007, pp. 497- 509.
[52] J. Ciarrochi, F. Deane and S. Anderson, “Emotional Intelligence Moderates the Relationship between Stress and Mental Health,” Personality and Individual Differences, Vol. 28, 2002, pp. 539-561.
[53] N. Extremera, P. Fernández-Berrocal, and A. Duran, “Emotional Intelligence and Burnout in Teachers,” Encuentros en Psicología Social, Vol. 1, 2003, pp. 260-265.
[54] M. C. Aguilar-Luzón and J. M. Augusto-Landa, “Relación Entre Inteligencia Emocional Percibida, Personalidad y Capacidad Empática en Estudiantes de Enfermería,” Psicología Conductual, Vol. 17, No. 2, 2009, pp. 351-364.
[55] J. K. Stechmiller and H. N. Yarandi, “Predictors of Burn-out in Critical Care Nurses,” Heart-Ling, Vol. 22, No. 6, 1993, pp. 534-541.
[56] E. Lindop, “A Comparative Study of Stress between Pre and Post Project 2000 Students,” Journal of Advanced Nursing, Vol. 29, 1999, pp. 967-973.
[57] H. H. Wheeler and R. Riding, “Occupational Stress in General Nurses and Midwives,” British Journal of Nursing, Vol. 3, No. 52, 1994.
[58] J. M. Augusto-Landa and B. Montes-Berges, “Perceived Emotional Intelligence, Health and Somatic Symptomatology in Nursing Students,” Individual Differences Research, 2008, pp. 197-211.
[59] J. M. Augusto-Landa and B. Montes-Berges, (submitted) “Inteligencia Emocional Percibida e Intensidad Afectiva Como Predictores de la Satisfacción Vital y el Bienestar Psicológico,” Un Estudio con Profesionales de Enfermería.
[60] S. J. Catanzaro and J. Mearns, “Measuring General Expectancies for Negative Mood Regulation: Initial Scale Development and Implications,” Journal of Personality Assessment, Vol. 54, 1990, pp. 546-563.

comments powered by Disqus

Copyright © 2014 by authors and Scientific Research Publishing Inc.

Creative Commons License

This work and the related PDF file are licensed under a Creative Commons Attribution 4.0 International License.