[1]
|
Y. T. Tu and Y. L. Shean and Y. Y. Chang, “A Cross-Cultural Comparison by Individualism/Collectivism among Brazil, Russia, India and China,” International Business Research, Vol. 4, No. 2, 2011, pp. 175-182. doi:10.5539/ibr.v4n2p175
|
[2]
|
W. H. Huang and A. P. Tai, “A Cross-Cultural Comparison of Customer Value Perceptions for Products: Consumer Aspects in East Asia,” Cross Cultural Management Vol. 10, No. 4, 2003, pp. 43-60.
doi:10.1108/13527600310797685
|
[3]
|
L. Zhou, “A Dimension-specific Analysis of Performance-only Measurement of Sincerely Yours, Ervice Quality and Satisfaction in China’s Retail Banking,” The Journal of Services Marketing, Vol. 18, No. 6/7, 2004, pp. 534-546. doi:10.1108/08876040410561866
|
[4]
|
J. Y. Qi and Y. P. Zhou and W. J. Chen and Q. X. Qu, “Are Customer Satisfaction and Customer Loyalty Drivers of Customer Lifetime Value in Mobile Data Services: A Comparative Cross-country Study,” Information Technology and Management, Vol. 13, No. 4, 2012, pp. 281-296. doi:10.1007/s10799-012-0132-y
|
[5]
|
R. Chinta and N. Capar, “Comparative Analysis of Managerial Values in the USA and China,” Journal of Technology Management in China, Vol. 2, No. 3, 2007, pp. 212-224. doi:10.1108/17468770710825151
|
[6]
|
M. A. Dickson, S. F. Lennon, C. P. Montalto, D. Shen and L. Zhang, “Chinese Consumer Market Segment for Foreign Apparel Products,” Journal of Consumer Marketing, Vol. 21, No. 5, 2004, pp. 301-317.
doi:10.1108/07363760410549131
|
[7]
|
J. T. Tu, “Cross-cultural Comparisons between Taiwan and America,” Interdisciplinary Journal of Contemporary Research In Business, Vol. 2, No. 4, 2010, pp. 116-129.
|
[8]
|
H. M. John and D. R. Williams-Ellis and Y. Zuo, “Cross-cultural Influences on Service Quality in Chinese Retailing: A Comparative Study of Local and International Supermarkets in China,” Asian Business & Management, Vol. 2, No. 2, 2003, pp. 205-221.
doi:10.1057/palgrave.abm.9200042
|
[9]
|
K. Tian and L. Borges, “Cross-Cultural Issue in Marketing Communications: An Anthropological Perspective of International Business,” International Journal of China Marketing, Vol. 2, No. 1, 2011, pp. 110-126.
|
[10]
|
C. Bianchi and J. Drennan, “Drivers of Satisfaction and Dissatisfaction for Overseas Service Customers: A Critical Incident Technique Approach,” Australasian Marketing Journal, Vol. 20, No. 1, 2012, pp. 97-107.
doi:10.1016/j.ausmj.2011.08.004
|