Towards Developing Successful E-Government Websites

Osama Rababah, Thair Hamtini, Osama Harfoushi, Bashar Al-Shboul, Ruba Obiedat, Sahem Nawafleh

Department of Business Information Technology, King Abdullah II School for Information Technology, The University of Jordan, Amman, Jordan.
Department of Computer Information System, King Abdullah II School for Information Technology, The University of Jordan, Amman, Jordan.
Department of Management Information System, University of Petra, Amman, Jordan.

DOI: 10.4236/jsea.2013.611067                

Abstract

Quality is a key factor to ensuring success of e-government websites. Therefore, a definition for high-quality e-government website is required, as well as, an e-government system’s quality evaluation methodology. This paper identifies quality attributes that are required to assess the quality of an e-government website, which should be considered by developers during the development of e-government applications. The primary goals are identifying, qualifying, categorizing, and ranking these factors, and then defining the interrelations among these quality factors.

Keywords

Web Application Development; E-Government; Quality Evaluation

Conflicts of Interest

The authors declare no conflicts of interest.

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