Performance Measurement of the Fourth Party Logistics Providers

Abstract

This paper presents a multicriterica decision making method (MCDM) to evaluate the performance of the fourth-party logistics providers. The four indexes of balanced scorecard (BSC) are used as the evaluation indexes. AHP (analytical hierarchy process) is used for rating the weights of criteria and alternatives. MCDM method of SAW (Simple Additive Weighting) is used for ranking the companies. Results show that the approach is applicable for the performance measurement problem.

Keywords

MCDM; AHP; SAW

Share and Cite:

Chang, Y. (2013) Performance Measurement of the Fourth Party Logistics Providers. iBusiness, 5, 7-10. doi: 10.4236/ib.2013.52B002.

Conflicts of Interest

The authors declare no conflicts of interest.

References

[1] R. S. Kaplan and D. P. Norton, “The Balanced Scorecard: Measures the Drive Performance, In Harvard Business School,” Harvard Business Review on Measuring Corporate Performance, Boston, MA: Harvard Business School Press, 1992.
[2] T. L. Saaty, “The Analytic Hierarchy Process,” NY: New York,” McGraw-Hill, 1980.
[3] K. P. Yoon and C. L. Hwang, “Multiple attribute decision making: An introduction,” Sage publication, 1995.

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