School of Hotel, Restaurant & Tourism Management, New Mexico State University, Las, Cruces, New Mexico, USA
Department of Integrated Information Technology, College of Engineering and Computing, University of South Carolina, Columbia, South Carolina, USA
Copyright © 2019 Betsy Stringam, John Gerdes et al. This is
an open access article distributed under the Creative Commons Attribution
License, which permits unrestricted use, distribution, and reproduction in any
medium, provided the original work is properly cited.
How to Cite this Article
Stringam, B. and Gerdes, J. (2019) First Impressions in a Mobile World: How Hotel Sites Compare with OTAs, Aggregators and Peer to Peer Accommodations on Website Performance.
Journal of Service Science and Management,
12, 475-494. doi:
10.4236/jssm.2019.124033.