Journal of Service Science and Management

Vol.10 No.1(2017), Paper ID 74472, 10 pages

DOI:10.4236/jssm.2017.101007

 

Impact of Customer Relationship Management Practices on Customer’s Satisfaction in Jordan Ahli Bank and Bank Al-Etihad

 

Basman Al Dalayeen

 

Faculty of Business Administration and Economics, Al-Hussein Bin Talal University, Ma’an, Jordan

 

Copyright © 2017 Basman Al Dalayeen et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

 

How to Cite this Article


Al Dalayeen, B. (2017) Impact of Customer Relationship Management Practices on Customer’s Satisfaction in Jordan Ahli Bank and Bank Al-Etihad. Journal of Service Science and Management, 10, 87-96. doi: 10.4236/jssm.2017.101007.

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