Open Journal of Social Sciences
Vol.3 No.10(2015), Paper ID 60605, 15
pages
DOI:10.4236/jss.2015.310021
Strategic Modeling for the Characterization of the Conditions That Allow the Anticipation of the Consumer’s Requests*
Carlos Alberto Fróes Lima, Bernardo Marega Luz, Sílvia Tamada Takemoto, Paulo Barisson Jr., Roberto Antônio Terencio Tezzin, Luciano E. A. Peres, Fabiana Nogueira Gamba M. dos Santos, Tales Neves Anarelli, Andrea Florencio da Silva
R&D Department, KNBS Telecomunicacoes e Informática Ltda., Campinas, Brazil
R&D Department, KNBS Telecomunicacoes e Informática Ltda., Campinas, Brazil
R&D Department, KNBS Telecomunicacoes e Informática Ltda., Campinas, Brazil
Customer′s Relationship Department, CPFL Energia, Campinas, Brazil
Customer′s Relationship Department, CPFL Energia, Campinas, Brazil
Customer′s Relationship Department, CPFL Energia, Campinas, Brazil
Customer′s Relationship Department, CPFL Energia, Campinas, Brazil
Customer′s Relationship Department, CPFL Energia, Campinas, Brazil
Customer′s Relationship Department, CPFL Energia, Campinas, Brazil
Copyright © 2015 Carlos Alberto Fróes Lima, Bernardo Marega Luz, Sílvia Tamada Takemoto, Paulo Barisson Jr., Roberto Antônio Terencio Tezzin, Luciano E. A. Peres, Fabiana Nogueira Gamba M. dos Santos, Tales Neves Anarelli, Andrea Florencio da Silva et al. This is
an open access article distributed under the Creative Commons Attribution
License, which permits unrestricted use, distribution, and reproduction in any
medium, provided the original work is properly cited.
How to Cite this Article
Lima, C. , Luz, B. , Takemoto, S. , Barisson Jr., P. , Tezzin, R. , Peres, L. , Santos, F. , Anarelli, T. and Silva, A. (2015) Strategic Modeling for the Characterization of the Conditions That Allow the Anticipation of the Consumer’s Requests*.
Open Journal of Social Sciences,
3, 146-160. doi:
10.4236/jss.2015.310021.