Journal of Service Science and Management

Vol.8 No.4(2015), Paper ID 59018, 7 pages

DOI:10.4236/jssm.2015.84061

 

Reasons for Operational Excellence Deployment Failures and How to Avoid Them

 

Bruno G. Rüttimann, Martin T. Stöckli

 

ETH Zürich D-MAVT, Zurich, Switzerland
inspire AG, Zurich, Switzerland

 

Copyright © 2015 Bruno G. Rüttimann, Martin T. Stöckli et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

 

How to Cite this Article

Rüttimann, B. and Stöckli, M. (2015) Reasons for Operational Excellence Deployment Failures and How to Avoid Them. Journal of Service Science and Management, 8, 612-618. doi: 10.4236/jssm.2015.84061.
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