Journal of Service Science and Management

Vol.8 No.4(2015), Paper ID 58806, 10 pages

DOI:10.4236/jssm.2015.84058

 

Internal Audit and Review of the Negative Customer Behavior

 

Jing Wu

 

Department of Enterprise Management, Management School, Jinan University, Guangzhou, China

 

Copyright © 2015 Jing Wu et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

 

How to Cite this Article

Wu, J. (2015) Internal Audit and Review of the Negative Customer Behavior. Journal of Service Science and Management, 8, 578-587. doi: 10.4236/jssm.2015.84058.
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