Journal of Service Science and Management

Vol.1 No.1(2008), Paper ID 39, 14 pages

DOI:10.4236/jssm.2008.11005

 

Reverse Logistics Operation Management Based on Virtual Enterprises and Complaint Service Manage-ment

 

Guo-Jun Ji

 

School of Management, Xiamen University

 

Copyright © 2008 Guo-Jun Ji et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

 

How to Cite this Article


G. Ji, "Reverse Logistics Operation Management Based on Virtual Enterprises and Complaint Service Manage-ment," Journal of Service Science and Management, Vol. 1 No. 1, 2008, pp. 51-66. doi: 10.4236/jssm.2008.11005.

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