Centre for Ethics, Law and Mental Health (CELAM), University of Gothenburg, Gothenburg, Sweden
Departmet of Psychology, University of Gothenburg, Gothenburg, Sweden.
Copyright © 2012 Danilo Garcia, Trevor Archer et al. This is
an open access article distributed under the Creative Commons Attribution
License, which permits unrestricted use, distribution, and reproduction in any
medium, provided the original work is properly cited.
How to Cite this Article
D. Garcia and T. Archer, "When Reaching Our Potential Predicts Low Values: A Longitudinal Study about Performance and Organizational Values at Call Centres,"
Journal of Service Science and Management, Vol. 5 No. 4, 2012, pp. 313-317. doi:
10.4236/jssm.2012.54037.