JSSM> Vol.3 No.1, March 2010

 

Copyright © 2010 Jennifer E. Gerow, Janis Miller et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

 

How to Cite this Article

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E. Gerow, J. and Miller, J. (2010) Offering Appropriate Information Technologies at Different Stages in the Customer Service Life Cycle for Improved Service Delivery. Journal of Service Science and Management, 3, 1-15. doi: 10.4236/jssm.2010.31001.

 

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