TITLE:
Psychosocial Factors at Work and Occupational Stress in Gas Station Attendants in Ecuador
AUTHORS:
Guido Germán Albán-Pérez, Manuel Pando-Moreno, Francisco Laca-Arocena, Cecilia Colunga-Rodríguez, Ángel María Verdesoto-Galéas, Luis Edmundo Sarabia-López, Marco Marcelo León-Navarrete
KEYWORDS:
Psychosocial Factors, Occupational Stress, Service Stations, Petroleum Derived Products, Occupational Health
JOURNAL NAME:
Psychology,
Vol.8 No.13,
November
29,
2017
ABSTRACT: The aim was to determine the association between the
psychosocial factors at work and occupational stress in gas station attendants
in Ecuador. A transversal study was conducted, including 146 dispatchers of
petroleum-derived products. The participants answer a sociodemographic data,
the Instrumento de Factores Psicosociales en el Trabajo (Survey of Psychosocial
Factors at Work) and the Cuestionario de Evaluación del Estrés (Stress
Evaluation Survey). The mean age was of 30.05 years (SD = 8.31), being 67.7% males.
The results indicated that the participants perceived a high exposition to the
psychosocial factors at work Social
interaction (61%), and Organizational
aspects and Performance remuneration (47.3%).
About the occupational stress, we observed high levels of psychoemotional
symptoms (88.4%), followed by those regarding social behavior (74%). When
analyzing for the associations between psychosocial factors at occupational
stress, we observed several significant correlations, finding that the factors Content and characteristics of the task (p 0.005) and Job role and carrier
development (p presented the higher number of associations with the presence of
occupational stress symptoms. We conclude that, the gas station attendants
perceive a high exposition to different psychosocial factors at work, which are
associated with the presence of high levels of occupational stress, being
important to develop further research and interventions that promote the health
and wellbeing of this group.