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Schleper, M. C., Gold, S., Trautrims, A., & Baldock, D. (2021). Pandemic-Induced Knowledge Gaps in Operations and Supply Chain Management: COVID-19’s Impacts on Retailing. International Journal of Operations & Production Management, 41, 193-205.
https://doi.org/10.1108/IJOPM-12-2020-0837

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