TITLE:
E-Government Strategy and Plans in Jordan
AUTHORS:
Yousef Kh. Majdalawi, Tamara Almarabeh, Hiba Mohammad, Wala Quteshate
KEYWORDS:
Jordan, Readiness, ICT, EGDI, E-Government
JOURNAL NAME:
Journal of Software Engineering and Applications,
Vol.8 No.4,
April
24,
2015
ABSTRACT: Life is being developed every day in all of
the life aspects. One of the major developing aspects is information technology
(IT), and communication technology which makes life easier, faster, and more
connected. ICT is evolving fast in Jordan and offering the government to
deliver multiple delivery services with different characteristics among
E-government services. The Jordanian government has invested heavily in
E-government initiatives for the last 10 years to transform from traditional
service delivery to more effective and efficient service to deliver
high-quality customer-centric and performance-driven services to E-government
stakeholders. However the global rank of E-government readiness as well as
regional rank of Jordan is still in low rank according to the global countries
but it is still quite according to the Arab countries. This research provides a
trend analysis to find the trends (positive or negative) in the UN E-government
indicators in Jordan and provides an overview to the E-government in Jordan
where the researchers analyze the development of E-government in Jordan by
introducing a general framework for the E-government through discussing the
past, present status and the future plans for E-government in Jordan to get
better service to their recipients and to improve overall progress of Jordan
achievements compared with regional and global countries.