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12th Annual Meeting of China Association for Science and Technology on Information and Communication Technology and Smart Grid (AMCST 2010 E-BOOK)

Fuzhou,China,11.1-11.3，2010

ISBN: 978-1-935068-23-5 Scientific Research Publishing, USA

E-Book 660pp Pub. Date: November 2010

Category: Computer Science & Communications

Price: $120

Title: On Architecture and Implementation of the Interactive Voice Module in the Unified Library Information System
Source: 12th Annual Meeting of China Association for Science and Technology on Information and Communication Technology and Smart Grid (AMCST 2010 E-BOOK) (pp 331-335)
Author(s): Ying Wei, Guangxi Economic Management Cadre College，Nanning，Guangxi，530007，China
Abstract: Through an analysis of the hardware modeling and software technology in the interactive voice service module of the unified library information system, and according to the characteristics of the computer communication integration technology , the interactive voice response system in the application of the library service and management in particularly, Here propose a new methodology in the system architecture and implementation for the creative voice module integrated in the unified library information system. The unified information system with the built-in voice response service module is surely a new application development in the modernized library information integration technology. The designing of the module mainly consists of the CTI voice automation control, SQL structured statement, Koodoo and etc. The purpose of the effort is to help the users to use the telephone, cell phone and the internet terminals for a variety of business process by an interactive dialogue. Finally, it proves the feasibility of the voice response module in implementation of the application.
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